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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Good great number on efficient good prices good cars

Good great number on efficient good prices good cars good sale best sales guality. Care

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

I purchased two vehicles from the dealership in less than

I purchased two vehicles from the dealership in less than three weeks the salesman was TJ. He was very professional and straightforward with my wife and I even when I switched vehicles mid stream. I have been recommending the company and specifically TJ to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala

Great prices, great customer service, the team Haley,

Great prices, great customer service, the team Haley, JC and Scott really works to get you in the car or truck that you really wants. Five out of five stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Once again, Automax in Ocala has made my car buying

Once again, Automax in Ocala has made my car buying experience a great one. It was time to trade in the car I bought from them 4 years ago, as life said I needed a bigger car. Not only did i get a great trade in deal, but Jonathan Stodghill and Demetree were fantastic and patient. They took the time to listen to me and let me take as much time as I needed to make a decision, and I looked at well over 15 different vehicles. I have no desire to shop elsewhere-as I always get the best vehicles and service. Jonathan is a great manager and leads wonderful sales reps! Thanks Automax of Ocala!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Brittany, for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

This place is great, I'll never buy a car anywhere else

This place is great, I'll never buy a car anywhere else there was a problem but when brought to their attention they put full force of the team to make it right. They went above and beyond and fixed it better than expected. I've never been happier with a car purchase. Cash, Dan Galiger, Scott and Dan Caputo all five star performances. Great Experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Donna, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Sales Team at AutoMax Ocala

I spoke with customer service and she told me I’d get a

I spoke with customer service and she told me I’d get a call back from manager. No call came, I’m past time I can return it and my salesman said take it to Chevy dealership. What kind of answer is that? I am over 65 and debating whether to report as some kind of elder discrimination. I will tell everyone I know to not use this dealership. Liked salesman and finance woman fine. Dealership not even a little bit

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at AutoMax Ocala

My husband and I came in, browsing trucks.

My husband and I came in, browsing trucks. We were impressed with the variety of inventory with low miles and reasonable prices. We were greeted by Charlie who listened to what we were interested in and allowed us to test drive what we thought we wanted. He then recommended the perfect truck and what started as a browse, turned into a purchase. Everyone that we encountered was courteous and great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charles and our team, and we look forward to working with you again. The Sales Team at AutoMax Ocala

Very pleased

Charlie, our salesman was energetic, attentive and knowledgeable. He listened to our wants and never pressured us into anything. We test drove a truck that my husband liked and Charlie listened to everything that he liked about it and the things he didn't like about it. He suggested another truck and that was the truck we had been looking for. Annette in finance made us feel warm and confident. Even when we almost backed out, she never pressured us, just let us talk it through. We got a great rate, excellent customer service and a beautiful truck! So glad we stopped.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! The Sales Team at AutoMax Ocala

This is the third car I've bought from them and I've

This is the third car I've bought from them and I've never had a problem with them. They are professional, fast, efficient and do not push the customer to buy something they do not agree with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your 3rd experience with AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

Salesman was friendly and knowledgeable about the

Salesman was friendly and knowledgeable about the vehicles on the lot. It was a pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at AutoMax Ocala. The Sales Team at AutoMax Ocala