Reviews
It was the best car buying experience I’ve ever had.
It was the best car buying experience I’ve ever had. I have to say that Haley Smith was fantastic to work with. I can’t tell you how much I respect her integrity!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that Haley was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala
We actually traded 2 vehicles in at once with the help of
We actually traded 2 vehicles in at once with the help of michael livingstone and Mrs. Annete. Everyone was very patient and helpful through the whole process. Thank you all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Kenny! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala
I stopped in a couple days later and walked past Frank.
I stopped in a couple days later and walked past Frank. I said hi and he didn’t recognize me or ask how I was liking my new ride. No one showed me any of the operations of the vehicle. I called and left a message regarding gettin the factory pin for door how to obtain and no one has ever called back.
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- Overall experience 2.0
- Does recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to reach you, and we will reach out. We hope you're enjoying your new vehicle. The Sales Team at AutoMax Ocala
Prices are good.
Prices are good. The extent ed warranty has been great. Great place to look at a lot of different models.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team, Sheldon. We're glad to hear we delivered such a great experience! The Sales Team at AutoMax Ocala
Worst experience I ever had with buying a car.
Worst experience I ever had with buying a car. I was lied to by the salesman who admitted to the manager.then when I came to do the deal it changed because he said he didn't want me back or call again. I've never been so upset with the way I was treated. Everyone seen me upset but not why I was. Bottom line it was an awful experience. I still ended up buying the car because I love the car but it was horrible experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Marie, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at AutoMax Ocala
I found the vehicle I wanted and Haley was there to help
I found the vehicle I wanted and Haley was there to help me with the purchase and everything else needed. She is very personable and knowledgeable as well. A very likable young lady who I would buy from again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to AutoMax Ocala. It's great to hear that Haley was able to assist you and that you had such a positive experience. The Sales Team at AutoMax Ocala
A very large variety of vehicles to choose from.
A very large variety of vehicles to choose from. Very attentive sales reps. This is where you need to go if you need a car!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala
My husband and I purchased a 2020 gmc Acadia a few weeks
My husband and I purchased a 2020 gmc Acadia a few weeks ago and within a few days of having it we had to have service on it to replace a sensor already. Our salesperson Victor told us that we would be getting a second key to the vehicle and that was in the purchase agreement, we also noticed a scratch on the back windshield glass & the backup camera has a film on it. Those were brought to Victor and the managers attention and my husband had to fill out paperwork about it to have it fixed. We have not heard from anyone at automax since then about the extra key or about the two issues with the car. I am very disappointed. I feel like they got their commission from the sale & could care less about the rest. I would like a manager to call me about this issues asap.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please send us a message to let us know the best way to contact you and we will reach out. The Team at AutoMax Ocala
Automax makes buying a car very easy No pressure tactics
Automax makes buying a car very easy No pressure tactics used much like that of a dealer. The staff has always been friendly, courteous , and very patient
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Sales Team at AutoMax Ocala
No customer service , no call back , Still can’t get my
No customer service , no call back , Still can’t get my car fixed after the sale, just the big turd at the end and thank you for letting the check clear after he sale . Guess I know where I’m not buying my next car !
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. The Team at AutoMax Ocala