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Automax of Ocala

(4,485 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Haley Smith was very professional and friendly.

Haley Smith was very professional and friendly. She answered all our questions and was very helpful throughout the buying process. We never felt pressured, nor were we press into purchasing add-ons that we didn't want. It was the quickest and easiest purchasing experience we have ever had. Thank you Haley and Automax

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to AutoMax Ocala. It's great to hear that Haley was able to assist you and that you had such a positive experience. The Sales Team at AutoMax Ocala

My sales representative Matt was outstanding.

My sales representative Matt was outstanding. Matt in finance was friendly and professional. I was not happy about being totally low balled on my trade in value. Having purchased numerous vehicles from Automax over the years I had to threaten to walk out of the dealership three times before I could reach an equitable deal for myself and the dealership.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to AutoMax Ocala. It's great to hear that Matt and our team were able to assist you and that you had such a positive experience. The Sales Team at AutoMax Ocala

There is no other place to purchase a vehicle but at Auto

There is no other place to purchase a vehicle but at Auto Max. My salesman Ben, was top tier! Loved my experience! I was referred to Ben and I will most definitely refer others to him!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoMax Ocala. Your feedback and rating mean a lot to us. We're glad we were able to help, Marsha, and we hope to see you again! The Sales Team at AutoMax Ocala

Dealership was clean and nice and professional, smaller

Dealership was clean and nice and professional, smaller family-owned place. Nice vehicles. The salesman I worked with was relaxed and friendly, gave me plenty of time with the pickup on my own so I could look it over, get familiar with it, and make an unpressured decision. We came to a deal on the price without fuss. The finance guy was also amazing. Very relaxed and friendly and informative, showed me all options and was quite transparent with everything. Helped me out wherever he could, and in the end I purchased the vehicle and am very happy with it. Would highly recommend checking them out!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala

Michael was very professional and helpful.

Michael was very professional and helpful. He didn’t pressure me and was very patient.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Michael provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Haley was so helpful, knowledgeable, and patient in

Haley was so helpful, knowledgeable, and patient in helping me choose my vehicle. I was given a fair deal and I am very happy with my experience with Auto Max.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at AutoMax Ocala are glad to have you as a customer. The Sales Team at AutoMax Ocala

Super friendly.

Super friendly. Had a great experience. Would buy from again. The price was higher than I wanted to pay. But they lowered it to meet my expectations.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Larry, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. The Sales Team at AutoMax Ocala

Very easy process!

Very easy process! Our salesmen, Ben, was FABULOUS! Will definitely recommend to friends and family. Thank you so much...I love my car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ben delivered such a great experience! The Sales Team at AutoMax Ocala

Our experience with auto max was a 10 .

Our experience with auto max was a 10 .our sales man JC Diaz was definitely a10 he was friendly and very attentive to are needs..Our finance manager ms Annette went above and beyond to get us the best rate .we would definitely recommend auto max to our family and friends.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that Annette and JC could make this a top-notch experience. We look forward to continuing to serve you in the future! The Sales Team at AutoMax Ocala

Salesman Matt and Finance guy Matt were both wonderful.

Salesman Matt and Finance guy Matt were both wonderful. Would definitely by a car here again. They were not pushy, very knowledgeable and patient.. thanks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience, Gloria! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala