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Automax of Ocala

(4,486 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Excellent customer service and very friendly personnel;...

Excellent customer service and very friendly personnel; the buying experience was very quick and without any difficulties. All the employees were very diligent and the prices on the vehicles were great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We are so glad you had such an excellent experience here! If there is anything else we can do for you, please let us know. Congratulations!

Dealer was great. Gave me enough to pay off the car I...

Dealer was great. Gave me enough to pay off the car I had, to get a nicer car. Now I drive I challenger, and my apr is cut way back to single digits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us! We're thrilled to hear everything worked out wonderfully for you! We hope you enjoy that Challenger for a long time. Congrats!!

Great experience. Everything was straightforward and...

Great experience. Everything was straightforward and didn’t feel pushy. David and Scott were friendly and respectful. They spoke to me about the car and didn’t dismiss me and only acknowledge my husband, like other dealerships have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We couldn't be happier to hear you had such a positive and welcoming experience here! We're glad David and the team helped you find the perfect vehicle for you. Please, if there is anything else we can do for you let us know. Congrats!

I had a wonderful experience from the time I walked in...

I had a wonderful experience from the time I walked in the door until I left with my new car!! Tammy my sales person was very informative and explained to me each and every detail. ImThis is the third car I purchased from them and each time it was a pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad you had such a wonderful experience here! Also, thank you for come back so many times. We are so happy to have you part of the AutoMax family. Let us know if there is anything else we can do for you. Congrats!

Felipe Calcano was amazing! He welcomed us as soon as we...

Felipe Calcano was amazing! He welcomed us as soon as we arrived. Introduced himself, and asked if we were looking for anything in particular, stated he would be available if we had any questions. I asked him to show us vehicles of my choosing, and he did. Gave us all pertinent info., and during the test drives, he explained features. Very relaxed, not pressured atmosphere! Jessie Smith, finance mgr. explained all paperwork, and even though it looked like we'd be there all day, we weren't! I'd definately recommend Auto Max to everyone, and make sure you look for Felipe!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing us! We're so glad you had such an amazing experience. We are happy to hear Felipe and the team made sure you knew everything about the vehicle and you left confident and happy! Please, let us know if there is anything else we can do for you. Congratulations!

My experience with Ben, my salesman, was phenomenal....

My experience with Ben, my salesman, was phenomenal. Couldn't ask for better service, He was awesome. My only complaint is check engine light came on 30 minutes after I left the lot. Called them and was told to take it to a dealer. Not happy

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We're beyond thrilled to hear you had a phenomenal experience here and with Ben! If there is anything else we can do for you, please let us know. Congratulations!

I have purchased three vehicles from Automax with Dan...

I have purchased three vehicles from Automax with Dan Galliger. Process is quick and simple. They keep their word and no haggle crap to go through. I will keep returning and requesting Dan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! Also, thank you so much for coming back to see us again! We are so glad to have you part of the AutoMax family. We are here if there is anything else you need. Congrats!

Felipe Calcano ,sales rep.Helped without pushing & let...

Felipe Calcano ,sales rep. Helped without pushing & let me choose & try several cars. Also I've heard some people say way did u go there they don't deal. I said they did with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We're so glad everything went so well for you here! We are happy you appreciated our "no pressure" sales atmosphere and that Felipe helped you find the perfect car for you. Let us know if there is anything else we can do for you. Congrats!

Andres and Ernesto were very friendly and professional...

Andres and Ernesto were very friendly and professional salesmen. The sales manager and finance guy were equally as awesome! ❤ my truck! Would recommend to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We're so glad you had such a positive experience here! If there is anything else we can do for you, please let us know. Congratulations!

Our sales rep Dan was awesome. He made the process very...

Our sales rep Dan was awesome. He made the process very easy. He kept his word on everything. Kudos to Dan. Thank you very much. We love the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We're so glad you had such an awesome experience here! We will be sure to share your kind words with Dan and look forward to helping you again some time. Please, let us know if there is anything else we can do for you. Congratulations!