Reviews
We found the listing online and came to Automax as...
We found the listing online and came to Automax as streamlined as we could. First, they wouldn't accept our bank loan for some unknown previous reason. The car had multiple things that weren't cleaned and since of the armrests were damaged. They wouldn't budge on price despite the damage and nearly $5k over the listed price on random fees. Finally the finance department did their checks for financing the vehicle and it showed up as two separate hard credit checks.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate your feedback and would like to hear more about your experience here. When you can, please call us at 352-401-0808 and ask to speak to a sales manager. Thank you!
Frankie was a great salesperson. He worked hard to meet...
Frankie was a great salesperson. He worked hard to meet our needs. Financing was great. Everyone was pleasant very accommodating. We love the truck Clean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We're so glad you had a positive experience here. We are happy to hear Frank and the team made sure you found a truck that you love. We hope you enjoy it for a long time. Congratulations!
TJ was great, was not pushy, and listened to what we...
TJ was great, was not pushy, and listened to what we wanted and the ideas we had. He was patient and resourceful. The overall process was simple and explained very well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reviewing us, Nicole! We are so happy you had a great experience here! We're glad you appreciated our "no pressure" sales atmosphere and will share your kind words with TJ. Enjoy and Congrats!
Easiest I have ever bought a car. Donte was unbelievable...
Easiest I have ever bought a car. Donte was unbelievable with his car knowlege and then after he had guided us to the very car we wanted, he turned us over to Dan who did our paperwork in record time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for reviewing us! We are thrilled you had such a positive experience here! We couldn't be happier to hear Donte helped you find the perfect car for you and that Dan made sure you were in and out! If there is anything else we can do for you, please let us know. Congratulations!
Great customer service and very efficient. Easy process...
Great customer service and very efficient. Easy process ever. Tammy and Dan were awesome! Would definitely use them again. Thanks auto max for great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review! We are so glad you had such a great experience here! We will be sure to share your kind words with Tammy and Dan and we welcome you back any time. Congratulations!
I appreciated the courteous and efficient way the...
I appreciated the courteous and efficient way the transaction moved along. I don’t need twenty- five words to express how pleased I was with the experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We're so glad you had a positive experience here! It was a pleasure working with you and hope you think of us the next time you are in the market. Congrats!
Very good people and efficient. Would buy from them...
Very good people and efficient. Would buy from them again. Best experience than other auto dealers I have had dealt with. Thank you for a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review, Mac! We're thrilled to hear you had the best experience here! Please, let us know if there is anything else we can do for you. Congratulations!
Donte is the best! He knew exactly what we were looking...
Donte is the best! He knew exactly what we were looking for and made the process painless! I will come back here for my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review! We are so glad Donte helped you find exactly what you wanted! Congratulations and we look forward to seeing you again. Congrats!
Dan Gallagher is the best salesman I have dealt with. He...
Dan Gallagher is the best salesman I have dealt with. He cares and does everything in his power to make it happen! Also, Dan Caputo helped immensely with helping get approved while staying in a reasonable budget. (I LOVE MY NEW HONDA CIVIC COUPE) I would DEFINETLY recommend buying a car from Automax in Ocala! My grandfather already said he's getting his next car here. Just pull up and ask for both of the Dan's!'
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review, Courtney! We're glad both Dans made sure you found your perfect car for the best price! We hope you enjoy that awesome Civic for many years to come. Congrats!!
Very willing to help us get the best offer on our vehicle...
Very willing to help us get the best offer on our vehicle that fit our requirements . Environment was friendly and welcoming . I Highly recommend tammy !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We're super glad you had such a positive experience here! We are happy to hear Tammy took such good care of you. We greatly appreciate the recommendation and are here if you need anything else. Congrats!