Jimmy Vasser Toyota of Napa

I brought my RAV4 in for a warning light issue and new wiper blades. Robert Avina noticed I was almost ready for the next scheduled service, so we went ahead and did it. I was in the dealership for 5 minutes max and getting my car back was also super fast.

Robert contacted me about. a recall and made arrangements for service. Told me about service requirements so repairs could be done and even offered me a loaner car. Repairs were made quickly.

Came in as a first time customer with no appointment, but they still took me in with very fast and friendly service! Will definitely be back!

Very pleased an always have been with Jimmy Vassar Toyota. Personnel is very polite an is always there to help you in anything that is needed regarding your vehicle.

Buying a car with them was so easy, and they made me feel comfortable. The first questions where, what are you looking for and why? knowing what I needed, it was just a matter of making sure I was comfortable. Laurence made sure I dove the car, checked in with me, and when it came time for me to say yes. He answer all my questions. It made the process feel so simple.

I've always loved Toyota's, and wanted to purchase mine locally. I have always been pleased with the Jimmy Vassar service department, and particularly with Anthony Beaver, the Service Rep that I usually work with. He is very good at keeping me informed about what's going on with my car, and thorough when describing the service provided.

We had a series of not so good communications after purchasing Rav 4 hybrid, things, and our attitudes, were heading south....Robert Avina Saved the Day!..He took very good care of me, fixed the problem, arranged for a Loaner car for the day & made sure I was taken care of in a Professional Efficient way, THANK YOU ROBERT! Ed the Dirver who returned my car the next day in Pacifica, was also Delightful Clear & Happy human which is always a good thing. Anthony Rangel assisted along the way, in the best ways he could. All in all everyone was helpful Especially Robert Avina!..... Sadly the sales manager that sold us the car did not even acknowledge I was there, he stopped returning our calls shortly after sale was over.

I am still waiting for my car service manual , that was lost when you had my car for three weeks. Rich in service has never gotten back to me.

Richard Odetto was a great service agent! He was efficient, polite and respectful, kept me up to date on the progress of my service and made my visit comfortable

It was my first time buying a car and everyone in Jimmy Vasser are good and honest people. Kyle O'Neal has been extremely wonderful and helpful. Would recommend this dealership to everyone especially first time buyers.