Jimmy Vasser Toyota of Napa

I had an apt because I had previously been told when I was in for routine service that I needed a new battery ..but it did not. However, my truck has recalls. I am supposed to be called when recall items are in. Have not heard yet!

Rich Odetto he’s a very good service rep. He keeps us informed and he’s very polite and very pleasant to deal with he is a great asset to Jimmy Vasser Toyota. We will use him As our preferred service rep.

Robert Aviña! Me ayudo 100% positivo, cordial,atento me explico todo acerca del servicio con mi carro; Exelente servicio! Thank you so much Robert! I appreciate your time with me 👍🏻

I’m allergic to being oversold on things, and Jimmy Vasser (Laurence Gines) we’re excellent. Never felt like I was pushed into anything, which was great for my first car-buying experience.

Every time I bring my truck there for service they are always very friendly and helpful. I would definitely go back for my next service.

friendly service advisor.even only got my car service for oil change for $49.99 he provided me rides from Lyft that cost $24 to American Canyon.

From the beginning of the phone call with Martin Mendoza til the final paper signing with Mariano Aguilar everything was seem less. I had called late afteroon about a vehicle of interest and Martin check to see that is was still available and it was. I postponed my visit til the next day and scheduled a 10:00 appointment. When we arrived we were promptly greeted by Martin once again and from then on everything was perfect. Jimmy Vasser Toyota worked with us on every aspect of our purchase. I could not be happier with my new Toyota Tacoma. We are now 100% Toyota family and will always recommend Toyota as a first choice and Jimmy Vasser as well as your first choice- to everyone at Jimmy Vasser Toyota and Martin and Mariano in particular a sincere Thank You!! Great service, knowledge and hospitality. Continued Success, Ed Killoran

I normally don't provide feedback, because my time is valuable, but I'll make an exception for Robert Avina. He does a terrific job in every aspect of his job, especially communicating with customers about the time required for service. He gets 5 stars.

Had a little hiccup bit they made it right. Kyle, Daniel and Lucas worked with us to get what we consider to be a great deal. I highly recommend them.

I didn’t buy my vehicle at Jimmy Vasser but chose to have it serviced there since I live in Napa. I was extremely pleased with the experience. Robert Avina provided excellent service, explaining everything in a courteous and friendly way. We chatted about how different everything was in this Covid world. And my car was ready earlier than expected! Definitely a great experience! Thank you, Robert Avina!