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Hillside Automall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,582 reviews)
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,582 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hillside Automall from DealerRater.

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I just bought my first car

Excellent service they take care of me as they said that they would great place to come and get you car, it was a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great Experience

The staff here is awesome, great vehicles and pricing, I walked away with exactly what I wanted! Luis was super helpful and very friendly! Will visit again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The staff there was incredible, best experience

Best experience buying a car... the staff there was great and the Management was on point...helped me to be able to drive away with the car of my choosing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Got a great deal

I got a great deal on my new car. The staff was very friendly and caring. I’m glad I traveled all the way from Suffolk county Long Island to this dealership, and I will definitely recommend this place to all my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I brought my second car

When you go there ask for Jay because he’s the man to get you your car. He was very knowledgeable about everything. He went the extra mile for all his customers and make sure you get what you deserve and not just what you want. After getting my second car here I don’t think I’ll ever go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I just bought my first car!! Thanks hillside

He was the absolute best! He made my day!!! He deserve 6 stars instead of 5. Thank you so much! I will remember this for the rest of my life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Difficult transaction, but it went through and I'm happy

I danced between 4 and 5 stars for this place, because they did (in my eyes) mishandle a situation, but we all make mistakes and I didn't need to come back, but I chose to. At first there was some miscommunication about a few things, namely the price of the car and how much my trade-in was worth and how to fill in certain documents. Which was fairly disconcerting. It actually made me leave. Someone (not me) made a mistake and I felt like I was the one paying for it. But I came to really like a particular car and it was still a good enough price, so I did come back. Alex, who helped me, was very good. The whole process took weeks or months but he stuck it out and was very courteous the whole time. Even at the point where I thought I'd left, never to return. In fact, everyone was courteous. I just didn't like the issues I had in the beginning. All that said, the issues were obviously worth the trouble because I'm very happy with the car. Sleek, powerful, plenty of extra features, and I do believe I got a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ponce Baby

Eli has been professional throughout the entire process. He's been honest with the pricing and walked me through the from beginning to end. If your looking to purchase a car and want a truthful salesperson...run don't walk and ask for Eli. Ponce,PR represent, God Bless E!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Love my car...

Everything was quick and easy, was extremely happy that i diddnt have to sit in the dealerahip for a day and some change.. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Overall experience was great

I had a great experience at hillside auto . I gave them this rating because the people that work here were very personable, pleasant and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.