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Hillside Automall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,582 reviews)
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,582 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hillside Automall from DealerRater.

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Excellent service

The staff and crew at this dealership are very welcoming and great. They provide excellent services and hospitality! I highly recommend this place to anyone looking for a great vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great Service

Eli Torres was a terrific sales man he and Cassandra Taveras helped me find the perfect car and gave me the best deal possible .... i will be back here to purchase another vehicle soon .... C.Corleone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

PERFECT CUSTOMER SERVICE

I HAD THE BEST EXPERIENCE OF MY LIFE AT HILLSIDE AUTO MALL MY SALES SPECIALIST ALEX WAS AMAZING HE DIDN'T PRESSURE ME AT ALL AND WAS GREAT AT EXPLAINING EVERYTHING TO ME AND MEETING MY NEEDS AND EXPECTATIONS . ALEX AND LUIS ARE THE BEST BY FAR . THANK YOU GUYS FOR YOUR OUTSTANDING SERVICE YOU HAVE GAINED A CUSTOMER FOR LIFE ! I LOVE MY NEW TRUCK

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

I enjoyed my experience very much and will definitely recommend to my friends. Everyone was very polite and treated me with respect. I will for sure go again the next time I need a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New car

I am very pleased with my new car. Jay was very knowledgeable and helped me through the process. This is the second car I got through Hillside Auto Mall with Jay’s assistance. I would definitely recommend this dealership to family and friends. Thanks Jay!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bought a car

I absolutely love this dealership . They were so helpful and I love my car! I'll definitely reccomend this dealership. I'm so satisfied s

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Happy and Excelent

I was looking to buy a new car after my lease. I went to Hillside Auto Mall which was recommended to me. Luis and Christian gave me the best car experience I have ever had. They were honest and even when I nervous was very patient with me. I got a 2017 Nissan Maxima and so far I have been very pleased with it. I would recommend Hillside Auto Mall to anyone who wants a good car. Thank you Luis and Christian for selling me such a great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Extremely happy

I was very happy with the salesperson and the financial manager who made my buying process so smooth and easy. I love my new car it was exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hillside Auto Mall appreciates your consideration in allowing us to guide you into a reliable vehicle where you as a customer is satisfied. Our team at Hillside Auto Mall Thanks You for your continued support of customer satisfaction.

Alex was the BOMB!

I was referred to by a friend and received the best car deal from alex. The process was done easy and fast as possible because of his fantastic customer service. I was guided through the process of buying the car and was assisted with my insurance. All questions were diligently answered. I couldn't be any happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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***be aware***worst dealer***

I was called few time to go and test drive an SUV by Gerry and Nia, I called a day before and that day to confirm the car was available, I was told the car still waiting for me. After arrived at dealer the car was nowhere to be found. I was sent to a roof-top but it was not there either. Then they informed me that the car will be here tomorrow as it?s sitting to the other dealer location. After returned to the dealer I asked for a trade in appraisal printed from the KBB value and they did not honer the minimum price and dropped $500 less. After that I said lets suppose that the car will be here tomorrow and what is going to be the final price for the car, wanted to know what I was looking to pay for that car, and the manager Luis, added $2000 on the top of the price and including $500 that was lowered from the trade in, I was going to pay $2500 on top of the price advertised. Bad Bad Bad dealer and Management. Do not waist your time there will leave frustrated and disappointed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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