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2018 consumer dealer award
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2018 consumer dealer award

Reviews

(1,582 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hillside Automall from DealerRater.

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I came in today and Jose was really helpful, all the guys

I came in today and Jose was really helpful, all the guys from boss, everyone was smiling and I love their service. JOSE you my guy I appreciate you and everyone should go there and see them and experience their service, you will love it. Boss William me s best I’m grateful guys hope to see you soon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Misleading

The dealership increased the price by 55% of the price I saw on cars.com when I arrived. The salesman is pretty nice though. The car is also pretty nice.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 4.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 2 found this review helpful. Did you?
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Misleading pricing

I didn't visit the dealership, but called them to verify a car was still in stock and verify the price. They list the vehicle for $55k online (no disclaimer), but tell you (me) that is the "amount to be financed" assuming the buyer puts a $5k down payment. Well, with that logic, why not list the car for $40k and tell buyers theyre expected to make a $20k down payment. Here's an idea. List the price of the car for the amount of money you're selling it for and not waste people's time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
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I came to this dealer to see Two cars I saw on Carfax...

I came to this dealer to see Two cars I saw on Carfax wasn’t expecting to leave there that same day with one of the two cars I saw on the Web.. I remember saying before I got their I hope I get a Good sales Person …. The service was Great.. My Girl Ivanna was the best so Happy she was My sales girl.. Between her and the rest of the staff made sure I got my car.. I totally Hands down, 110% recommended Hillside Auto Mall, Their Service is above and beyond .. Ivanna Definitely Rocked this sale … Happy Owner of a 2017 Volkswagen Touareg Wolfsburg Edition…. Thank you Hillside auto Mall…

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Scammers all around cars have been fixed up after...

Scammers all around cars have been fixed up after accident so do not trust the Carfax and they charge double sticker price

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
0 people out of 0 found this review helpful.

Don’t shop here they are Scammers

I called same day for 2017 Audi Q7 2.0T they saying car is available I drive 3 hours to see the car when I arrive they told me car is in shop but We have up another one for 15k more this Dealer is Scam all Reviews are fake save you time don’t go

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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To many repairs on car........

Brought a car from here very nice looking, ended up doing repairs to it for past two months and I had the car only a little over two months. Plus the car cost 15,000 but I walked away with a 25000 bill. Won't recommend this place

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
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Carlos was an excellent help and He made sure I was...

Carlos was an excellent help and He made sure I was going to be taken care of before and after I left the lot .. Thank you hillside auto mall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Such a great experience. Shane and arturo were nothing...

Such a great experience. Shane and arturo were nothing but helpful and patient in finding me the best fit for a car and I couldn’t thank them enough !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

German one of coolest guy ever met he helped me to get my...

German one of coolest guy ever met he helped me to get my car it was awesome feel really greatnesses nice service and nice guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.