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Hillside Automall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,582 reviews)
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,582 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hillside Automall from DealerRater.

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md forhad

They are very helpful, and I got my car at a reasonable price, Thankyou Andre for helping me, I will be back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Respectful

I had a good experience with Andre. He was easy to work with and he made sure that I found a car in my budget.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best experience ever

I came to hillside automall and Andre and the staff absolutely blew me away they put me in a great car the same day. Anyone looking for a car THIS is the place to go....thanks Andre and everyone involved

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Andre Carter is the BEST!!

Andre was so helpful and accommodating from our first meeting up until the deal was done. He made sure that I was comfortable when things got busy in the office - even bought me food because he knew I was hungry! If you need a car, Andre is THE GUY TO SPEAK TO!!! #5STARS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

xxxx was dope i found bae

Andre was excellent and very helpful. He knows what he's doing and I liked the way he spoke with me. He definitely catered to my needs and I would definitely recommend him and this dealership to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

3rd car purchase from Hillside Auto Mall!

This was my third experience purchasing a car at Hillside Auto Mall and Andre was welcoming and accommodating. His professionalism was reassuring and we are extremely happy with our choice. The service at Hillside Auto Mall is consistently amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Andre is great sale person he also made me feel welcome and comfortable highly likely to come back for the future and have good prices

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

First time car buyer

Big help with purchasing a beautiful Dodge Charger thanks a lot I am extremely happy and satisfied with my new car... Will definitely bring you more business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing Experience!

Andre made the car buying experience super easy and seamless. The last two times I purchased a vehicle it was confusing and there were a lot of hidden terms and fees. I liked how I knew what was possible before

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dishonrable ripoff dealership.

I paid cash for a 2014 Chevy Tahoe. The vehicle was missing the spare tire and the second key. I was told they would order and send me both. I received neither. I made at least 30 calls and left messages over several months. Cassandra the finance manager still hasn't called me back after 6 months. I finally spoke to the owner Ray. He promised to send me a check to cover the cost of a spare tire and a replacement key and fob. I never received the check. Many more phone calls and I finally spoke to Ray again. He again promised me the check. I never received it. I filed a complaint with the Better Business Bureau. Hillside never responded. I finally spoke to Ray the owner again today and he proceeded to insult me by calling me a xxxxxxx who lives in the trees. He is an honorless xxxxxxx. I am a retired Marine. I believe in honer and keeping your word. I served my country honorably and this is how Ray rewards my service by ripping me off and insulting me. This man Ray is a tough guy over the phone calling me names and trying to insult me. He is an unprofessional xxxxxxx. He made promises to make good on a deal and hasn't lived up to them. I would avoid this dealership at all costs. There are many complaints with the BBB that have gone unanswered and unresolved. Do not do business with this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.