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Five Star Mitsubishi

(150 reviews)
Visit Five Star Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–7:30pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–7:30pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–1:00pm
Sunday Closed Closed
New (814) 414-4894 (814) 414-4894
Used (814) 201-3327 (814) 201-3327
Service (814) 201-3328 (814) 201-3328

Reviews

(150 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Mitsubishi from DealerRater.

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Got a great car.

Nikki and Blake provided the best service,it was very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Shirley, we are glad you felt you were treated so well. Nikki and Blake are very important members of our team, and we are proud of that.

Kind hearted, helped us while we were struggling!

We had been struggling financially after some medical issues prevented me from working for several months out of the year... we had gotten to the point where my 10 year old vehicle was worth $5000 less than we owed, and to get it to pass inspection, we were going to have to put a ton of money into it that we just didn't have... the negotiation process wasn't bad at all... i had requested a certain amount for a car with certain features... my husband and I discussed our counter offer for when we recieved the first offer they would have for us... the gentleman stated that he understood our financial situation and wanted to help us out and before we even had a chance y I give a counter offer, they surpassed it!! Long story short, we walked away with a brand new vehicle with a warrenty... we were still a bit upside down with our trade in... but they gave us more than any other dealership had offered! We are so pleased with the new mitsubishi mirage and a huge weight has been lifted off our shoulders!! They were so kind, no pressure, and down to earth!! Would recomend these guys in a heart beat!!! (Ask for Rick Lyttle... and tell him Kira W. Sent ya!!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kira, we love hearing that people are surprised by what we do for them. Rick is a fantastic member of our team. We are glad we were able to help you in your difficult time.

Excellent and easygoing!!!!

Blake was very helpful and made it easy for us to purchase the vehicle their was no pressure and we were at other places where that wasn't the case.This is our 2nd purchase from Blake and it won't be our last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Folks, Blake's approach is the whole dealership's approach. No-one needs added stress when they are car shopping. Glad Blake and Five Star have your loyalty!

Great Customer Service

My son and I went car shopping and ended up at Five Star Mitsubishi. The salesman, Phil Tremmel met us outside and walked with us around the whole lot looking at several cars. He was so patient with me, I looked at several and he answered all my questions - he never acted like any question I had was to silly. He treated us with respect and courtesy. During the process of purchasing the car - he worked with me as to what payment I wanted to be and told me he was going to take care of me and he did. I recommend Five Star and Phil to anyone who wants old fashioned customer service. Most places I visited before going to Five Star was like here is the key- go look at it yourself - don't bother me. I couldn't be more pleased with my service at Five Star and with Phil. Thank you Phil.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad you found your experience with us to be great! Phil is a valuable member of the team, and it is because he does his best to put himself in the customer's shoes and treats them how he would like to be treated.

EASY!!!!

my experience was very great and Blake Gray is awesome at what he does for his job. I'm very greatfull for your help for making my first car purchase wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cassandra, we are glad to hear you were so happy, especially when it was your first car shopping experience. Blake is a valued member of our team, and always strives to make it easy for his customers.

Outstanding! !!!!

Blake was extremely helpful and understanding. he worked very hard to get me into a new car. I am very thankful to him for all he did. I also want to say thank you to Henry Cole for pointing me in this direction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for those kind words, April. Blake is a key member of our sales force here. And we would like to thank Henry as well!

Great experience. ...

By word of mouth Blake Gray provided me with everything I needed in a comfortable professional environment. He gave me a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad to hear you got a great deal, Elias. And we are thankful Blake is part of our team.

Great

we had a great experience. Blake was very helpful with buying a new car. not all salesmen are bad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words, folks! We do our best to make sure a sales experience is not the "typical" kind people worry about, and Blake is one of the best at it.

Great dealership!!

After I heard back from my insurance saying my car was totaled I needed to buy a new car. I visited many dealerships and no one would work with me. A co worker recommended me to five star and said how amazing his expirience was. I went the next day to browse their inventory and worked with me on everything. I picked out a brand new car and left with it the next day the expirience was amazing everyone was very nice and now I have a nice new car. The customer service was great I would give five stars to everyone there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are very glad to hear you had a great experience. Who was your salesperson?

Good salesperson / No Pressure

Our experience was relaxed and hassle free.It was our first new car and my anniversary gift from my husband.Blake Gray eloped us with everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lisa,we are glad you felt it was relaxed and hassle free. That is what we strive for with all our customers!