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I looked at several vehicles. I was interested in 3 specific vehicles but I was given the opportunity to look at any car that caught my eye. It was cold... and windy and Nathan stayed right with me and was knowledgeable with any vehicle on the lot to which I asked about. I saw a SUV that had just been prepped and was permitted to test drive it. Loved it but was more than what I came prepared to spend. Then I test drove the car I came to look at from the beginning. I was sold half way through the test drive. We came back, I told Nathan that I was going to sleep on it and would get back with him in a day or so. If someone came in and wanted to buy it before I got back with him, he had my blessing. I called back in 2-3 hours and told him I would take it. He asked for a deposit and I picked it up a few days later. I called and asked him if he could tint the windows. The car was ready completely when I came to pick it up. No pressure and after talking to him about their service I can rest easy knowing that what needs done will be done when I bring it in for service.
Thank you very much for this nice review of Auto Assets and Nathan in particular. We understand and value truly taking care of our customer's special ...requests as we strive to build relationships that will last a lifetime. We're glad you are so satisfied and wish you many happy years in your new A4(with the super comfortable sport seats)! Look forward to your return visits for service on your Audi!
I purchased a 2014 Porsche Cayman S from Auto Assets and dealt exclusively with Nathan. My entire experience was more than positive. It was nice to deal... with one person that negotiated the sale smoothly and didn’t have to go back and forth with sales managers or other people behind a hidden curtain. He patiently answered my questions through email, text and then a walk through over the phone. He identified the limited imperfections and anything you would want to know purchasing a car 600 miles away. After the call pictures were sent so I knew exactly what I was buying. They worked with my local dealer to coordinate my local trade and the entire process was seamless. A conscious effort went into transferring both keys, books, original window sticker and service records. A nice touch was getting a pic of my soon to be delivered cayman up on the lift getting an oil change while it was awaiting transport. This is a seller that knows enthusiast and knows the little details matter. I am very happy with the Cayman and very happy with the purchase from Nathan and Auto Assets.
I have been searching for a specific high end vehicle for a long while. They responded quickly, and were very honest about the car. I had lots of questions... which the answered and they walked around the entire car and took a picture of every little thing they could find. It ended up being too rough in my opinion to purchased, and there was complete understanding about it. They just wanted full disclosure before I was going to make a long trip to see it. I have them helping me with the search, and would be happy to work with them in the future. Its rare that you find dealers willing to respond quickly to emails, not bombard you with phone calls, and not act angry if you decided not to purchase.
I'm very pleased with my recent purchase from Auto Assets. My salesman was,Nathan.This was my 2nd purchase this year! My fist was a 2003 BMW 530. I then... traded it in on a 2015,Silverado 8ooo mile,1 owner truck. Great deal Great service. Nathan was honest and thourh with helping me to acquire great financing. Would not hesitant to do it again,just not so soon!!!!
Auto Assets has been outstanding in repairs and servicing my 2009 Mini Cooper. The staff is very efficient and knowledgeable. I have been coming here... for almost 3 years for all my repairs and service. The Service writers Eddy and Matt are very detailed and communicate the status of repairs. I like the email estimate. I can look it over and very easy to understand. I'm so happy to call Auto Assets my Mini's only shop. I even got my tires here! Thanks Team Auto Assets. I recommend YOU to everyone! Ramona Z.
Chip at AA is a pretty cool guy. The cars on the lot are amazing, way beyond the usual used car lot. I was tempted to buy the CLK I was looking at just... because of the experience. Chip knows his stuff and runs a great shop. The only reason I didn't buy from him is because I chose a different car that he didn't have available. I'll be looking him up for my next one.
Thanks for your kind words and great review of our dealership! Much appreciated! Our inventory is ever-changing and we always have very unique Europea...n cars for sale. Although the car you considered didn't work out for you, we trust we will see you in the future when your needs change again!
Highly recommend! Recently traded in my A4 for an A8 with these guys. The buying process went very smoothly, no pressure on the sales side. Had a hiccup... leaving with the car, one of the headlight stopped working as I was pulling out of the parking lot coupled with an issue with the hood latch. Headlights on these cars are not cheap to replace. These guys stepped up and made everything right making sure everything was fixed. I live in Dayton over an hour away, they drove the car to me after the car was fixed. Really impressed with their service. I worked with Rich, he's a class act. Next time I'm looking for a car, they'll be at the top of my list.
Thank you very much for this nice review of Auto Assets and Rich in particular. We understand and value truly taking care of our customers as we striv...e to build relationships that will last a lifetime. We're glad you are so satisfied and wish you many happy years of pleasureful motoring in your new A8!
I purchased a 911 from Auto Assets and it was one of the best buying experiences I ever had. Rich and Chip were great to deal with, straight forward about... he car and flexible in negotiations. I would highly recommend purchasing from them. The best part was the entire buying process took less than an hour!
Thank you for your kind words Don...we truly enjoy what we do and the cars we sell! Always a no pressure laid back atmosphere at Auto Assets. We alway...s have a nice selection of European brands and unique Porsches.
excellent staff with commitment to customer service. very knowledgable about Porsches.
Thank you for the kind words Roy. We are glad you are enjoying your new Cayman S! If you make it to Central Ohio - please take a moment and stop in.... We would love to meet you in person. Thank you again!
This is not your typical car buying experience. They are dedicated to making sure you don’t just like what you bought….but make sure you LOVE it. Throughout... the purchasing process, I was kept up to date, advised of any unforeseen issues and communicated with via multiple mediums(phone, text and email). Quite simply, this is what car buying should be like. I’ve used there service shop on many occasions and they’ve earned my business in purchasing cars. This company is a class act from top to bottom and I recommend them.
Thank you Mr. Grant for the kind words. We appreciate you and your business!