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Napleton's Mid Rivers Kia

(1,521 reviews)
Visit Napleton's Mid Rivers Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2016 consumer dealer award
New (636) 875-1495 (636) 875-1495
Used (636) 875-1510 (636) 875-1510
Service (877) 438-0110 (877) 438-0110

Reviews

(1,521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Mid Rivers Kia from DealerRater.

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I appreciate everything Mayssam Bou DIAB I truly give him

I appreciate everything Mayssam Bou DIAB I truly give him a 10 all around thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The best car dealer!

I was at Napleton Kia dealer for the new Telluride and it was an amazing experience. Thomas is a very friendly, polite and professional. He takes all of my questions and requests seriously and answers them nicely. I would come see him at Napleton again for future car bying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Trung, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Our salesman Mayssam Bou Diab was very helpful and

Our salesman Mayssam Bou Diab was very helpful and courteous. He made our car buying experience a good one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

I grant Napleton's Mid Rivers Kia permission to make my review public.

Our sales person Mayssam Bou Diam was helpful &

Our sales person Mayssam Bou Diam was helpful & courteous. Made our purchase experience great one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Helpful and explained everything about our new car which

Helpful and explained everything about our new car which made us feel confident driving away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jovany helped us out a ton.

Jovany helped us out a ton. He knew exactly what we wanted and how to get it! 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jovany was so helpful and made our experience a piece of

Jovany was so helpful and made our experience a piece of cake! Very thankful for his help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jovany was amazing got me into my brand new sportage!

Jovany was amazing got me into my brand new sportage!! Fast process and great service! I have never felt better Barbour a car in my life. Thank you napleton kia! Especially jovany!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Thomas for branch manager

Thomas was very helpful and informative. He made the entire sales experience a smooth and easy transition. He answered all our questions accurately and accordingly and went out of his way to assure customer service/guest satisfaction. He kept it real and he was very humble and modest in which we appreciated very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Thomas was great

Thomas was great. I liked his hair. No pressure. Seems to me to still be some rust stains on the back of the car, beings it’s from Maryland that’s understandable. Free Starbucks was cool

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jonathan, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Mid Rivers Kia! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!