Reviews
Write a reviewGreat staff
Curteous and knowledgable staff. Fair pricing. Have purchased 2 trucks from Grappone. Referred you to my son who purchased 2 trucks and one niece who purchased an Explorer from you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Joe was awesome! The car I wanted was no longer on the lot so Joe found a car and a dealership to trade with to get me the car I wanted! They worked hard to accommodate me and get me what I wanted. Joe made the process seamless and easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service all around
Quick and easy. Courteous staff. I highly recommend Grappone to anyone looking for a new vehicle. There is no pressure at all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
They fit me in last minute and were very friendly. Always a pleasant experience. Helpful staff, clean facility, my favorite dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service!
Grappone always provides courteous and prompt service! The customer service staff are always helpful and accurate, and the facilities are excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Friendly staff, explaining the features of the vehicle I was purchasing, quickly getting the paperwork process done. Getting any repairs done quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Fast service and good CS - I've been coming here for the last two times for service of my new F150 and it's been easy checking in and out. The service was faster than expected, too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We'll be back!-4
The truck we bought from Jason, is the 5th vehicle our family has purchased from Grappone in the last few years. We feel the dealership crew is extremely welcoming from the time we are greeted at the front door.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
Very pleased with every aspect of our experience. From the first phone call to make the appointment to picking up the vehicle we were treated great. Very pleasant and professional dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Your employees are so nice. Everything was stress free and easy; very efficient. I would recommend buying or having my car serviced there to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase