Reviews
Write a reviewFriendly representatives who were true to their word in...
Friendly representatives who were true to their word in regards to the amount of time the service would take.
Janette, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tucker Sampiere Service Manager
I bought my 2004 Saturn ION brand new at this dealer and...
I bought my 2004 Saturn ION brand new at this dealer and they have serviced my vehicle all these years. I cannot remember a time that I did not get excellent service from the guys at the service desks or the repair crew. They have gone above and beyond to make sure that the car was serviced and repaired accurately. If I had a problem or concern it was addressed professionally and swiftly. I would like to give a special thanks to Tucker and Rick, as well as the repair crew. I totally recommend this dealer from buying a car all the way to the service that I got on my car for the 17 years and 215,556 miles that it operated.
Alfred, Thank you for the kind words for Tucker, Rick, and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Tucker Sampiere Service Manager
I love dealing with the guys up at kia in Wallingford,...
I love dealing with the guys up at kia in Wallingford, Ct. They are so helpful and willing to work with you. Excellent work and I feel like they don't rip you off.
We are very happy to have provided you with such a positive experience, Donna! We sincerely value your business and look forward to your next visit. Tucker Sampiere Service Manager
Everyone is always super friendly and knowledgeable;...
Everyone is always super friendly and knowledgeable; welcoming, informative, and down to earth associates. Once you purchase from Executive Kia, you become part of the family!
Thank you, Sarah, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Tucker Sampiere Service Manager
The best dealer around,we are on car number 5 from them....
The best dealer around,we are on car number 5 from them. our favorite..nice...
Thank you! Rick, Tucker, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. We appreciate your being one of loyal customers! Thank you for choosing Executive Kia. Tucker Sampiere Service Manager
Dealt with Brian today and he went above and beyond the...
Dealt with Brian today and he went above and beyond the oil change and overall safety check to answer technical questions about my new IPhone and Bluetooth setup for an upcoming trip...I’m a non-tech senior and he really helped me understand it all and put my anxiety to rest. Everyone at Kia make service to the customers their priority. Been dealing with them for 13 years now....
Thank you so much for your excellent review! We are so glad that Brian had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Tucker Sampiere Service Manager
Your welcome Tucker. I’ve been getting free oil changes for 9 years now (Oops on the 13 stated in review-senior confusion setting in - my car is a 2013) and yet I have never felt any less important than a paying customer. Kudos to you all...I have always been happy dealing with Exec. Kia..
Have always had great service at Executive KIA. My last...
Have always had great service at Executive KIA. My last visit was rescheduled for my benefit. Brian did everything he could to get my repair done. Great service and great dealership. Nice work guys, keep it up!
Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback! Tucker Sampiere Service Manager
The quality of work is excellent and the service shows...
The quality of work is excellent and the service shows commitment to the customer. I would recommend Executive Kia to anyone regardless of the make of vehicle.
Thank you, it's great to hear that you had a 5-star experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Tucker Sampiere Service Manager
I’m not sure what to think. It was an insurance claim,...
I’m not sure what to think. It was an insurance claim, but I was able to drive it there. I have no idea why it’s taking so long. It’s been there a whole month, and there were no crunched body parts like your usual car accident. The body shop called but they did not leave me a message or give an eta or any explanation whatsoever. I’m probably going to have to get the Commission involved if I don’t hear anything soon.
Thank you for your feedback. We're sorry to hear you didn't have the best experience and apologize for the long wait. Please reach out to me directly if you would be willing to discuss this in more detail. I'd like to see what we can do to turn this around for you. Tucker Sampiere Service Manager
No matter where you live in Connecticut if you are...
No matter where you live in Connecticut if you are considering a Kia go to Executive Kia. Sarina made the entire experience a delight.
Congratulations on your new Kia! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Sarina delivered such a great experience! We appreciate the five-star rating. John Goglettino General Manager