Reviews
I moved to the north shore a few years ago and have been...
I moved to the north shore a few years ago and have been bringing my Mitsubishi to Michaud for service ever since. When I was looking to upgrade my car, I knew I wanted to work with them. Zack went above and beyond in helping me find the right car. When I first came for a test drive, he moved two other cars out of the way just so I could drive the color I wanted. He was attentive and responsive to my questions and very upfront about costs and the steps I needed to take, which made the process seamless. I am so happy with my car. I would highly recommend this team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that Zack provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Michaud Mitsubishi, we look forward to assisting you with any future automotive needs! We are your feel-good dealership The Management Team
I can,t say enough about my positive experience at...
I can,t say enough about my positive experience at michaud mitsubishi. I was in the market for a white used jeep cherokee with heated seats and a moonroof with low miles. Well this family owned dealership with an amazing staff helped this process happen. From my initial call to the dealership, to the sales department, finance department and service department the exceptional staff was professional, knowledgeable and so helpful making sure that my experience was positive, quick and easy. The customer service was exceptional! In my car buying process I went to another dealership first and my experience there was quite the opposite . Thank you George, John , Bill and Mr and Mrs Michaud who were also at the dealership working away on a Sunday afternoon at their family business! Thank you for your help in purchasing that exact jeep cherokee I was searching for. LOVE IT!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your awesome feedback on your recent visit to Michaud Mitsubishi, Gabrielle! I'm glad to hear that our staff was able to assist you with choosing the perfect Jeep Cherokee and that you had such a positive experience. We hope you will continue to enjoy your new Jeep! Thank you so much for this fabulous, five-star review! We are your feel-good dealership The Management Team
Joe was wonderful. He helped us fromStart to finish and...
Joe was wonderful. He helped us from Start to finish and got us exactly what we asked him for. Would highly recommend him to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amy, Thank you for your business and this review. We're happy to hear Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We are your feel-good dealership The Management Team
These people are great and did there best to help us out...
These people are great and did there best to help us out even with a low budget they still did there best and helped us get the best fitting car in our budget, really friendly overall and have amazing deals
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us, Austin! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! We are your feel-good dealership The Management Team
Joe was a great salesman! He helped to match me to the...
Joe was a great salesman! He helped to match me to the right car to fit my needs and didn’t try to sell me on things that I didn’t want. Highly recommend working with this family business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Antanas, Thank you for taking the time to share your feedback with us. Joe and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We are your feel-good dealership The Management Team
Joe and finance went out of their way to help us! Even...
Joe and finance went out of their way to help us! Even willing to stay after normal hours to work out the deal! They made us feel like old friends when we came back to pick up the vehicle! Highly recommend giving these guys your business!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Michaud Mitsubishi. I'm glad to hear that Joe and the rest of our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! We are your feel-good dealership The Management Team
Had a good experience with this dealer and this is the...
Had a good experience with this dealer and this is the second time we have bought from them. After a brief back and forth about money for trade Zack came through and got us what we wanted! Bill processed our bank loan quickly and got us a great rate. Super happy with our truck we bought and very friendly staff.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Zack and Bill here at Michaud Mitsubishi. Congratulations on your new truck! We are your feel-good dealership the Management Team
Great group of guys that made buying my first car a...
Great group of guys that made buying my first car a breeze. Worked with me every step of the way to make a deal that was best for me and my situation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that Joe and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We are so happy to have been able to match you up with your first new car! and don't hesitate to reach out if you need anything else. We are your feel-good dealership the Management Team
First time buyer now will be a future customer with all...
First time buyer now will be a future customer with all my vehicle needs from now on From the manager to the salesman and back down to the finance department all around ! !GREAT SERVICE! They don’t just push NEW INVENTORY like most places do these days they actually listen to you about what you need and want weather it’s in or out of your budget they will work with you to make sure you drive out there with a smile on your face and absolutely no buyer remorse if your looking for a place where commission isn’t the driving factor see these guys they don’t sway one way or the other new or preowned they treat everyone the same !!! Thanks guys see you for the next purchase
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that Joe had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car and that you can leave our dealership with a "smile on your face". We thank you for choosing Michaud Mitsubishi! We are your feel-good dealership the Management Team
I wanted to share my experience at Michaud Mitsubishi I...
I wanted to share my experience at Michaud Mitsubishi I just purchased a 2020 Mitsubishi outlander SP on January 19th 2021 I'm extremely happy with my purchase and the excellent customer service that I was given from my salesman George and the team I strongly recommend this dealership I can guarantee you going to have a excellent shopping experience at this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Giovanni, Congratulations on your new 2020 Outlander SP! We are so glad that George and our team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! We are your feel-good dealership the Management Team
Thank you once again George and Billy and Zack for helping out my good friends this past weekend each one purchased a new Mitsubishi outlander thank you for the experience and the excellent customer service and all the hard work that the whole team @ Michaud Mitsubishi that delivers to every customer that walk in at the dealership I guarantee you 100% customer satisfaction