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Michaud Mitsubishi

(1,041 reviews)
Visit Michaud Mitsubishi
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 12:00pm–4:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 278-3724 (978) 278-3724
Used (978) 712-2008 (978) 712-2008
Service (978) 712-2002 (978) 712-2002

Reviews

(1,041 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaud Mitsubishi from DealerRater.

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I bought a car from Zack as a wall-in on a busy Saturday...

I bought a car from Zack as a wall-in on a busy Saturday morning and still got his utmost undivided attention. He was clear, professional, and very fast. I could tell he genuinely wanted to help me find the right vehicle for me and at the lowest cost possible, no B.S. I am SO happy with my new car and look forward to working with Zack in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rob, Thank you for choosing Michaud Mitsubishi, your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again! We are your feel-good dealership The Management Team

I bought a car from George and I must say he made the...

I bought a car from George and I must say he made the whole experience stress free. He took the time to listen to all of our needs and then presented us with the vehicle that we ended up purchasing. He never pressured us into buying the car and ensured that we felt comfortable the through out the whole process. I have to say George is definitely an asset to the company and you can tell he has passion for what he does. THANKS GEORGE AND MICHAUD MISTUBITSHI

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Tony, Thanks for your feedback on your recent visit to Michaud Mitsubishi. I'm glad to hear that George was able to assist you with choosing the perfect vehicle and that you had such a positive experience working with him. We hope you will continue to enjoy your new vehicle! We are your feel-good dealership The Management Team

George is a very pleasant person to deal with,Very...

George is a very pleasant person to deal with, Very Knowledgeable and is willing to give you the best deal possible on a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George met your expectations. Thank you again for choosing Michaud Mitsubishi, we look forward to having you as one of our valued customers for many more years to come! We are your feel-good dealership The Management Team

Easiest car deal I have ever done. From the time I walk...

Easiest car deal I have ever done. From the time I walk in to the time I walked out took less than two hours. Got an excellent vehicle, great deal on my trade in. My salesman, Gorge made it super easy as did the finance department. All and all very pleased. I will be back Dan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review, Dan! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Michaud Mitsubishi. We are your feel-good dealership The Management Team

Easy to work with very knowledgeable about the vehicle...

Easy to work with very knowledgeable about the vehicle Great experience all around I would recommend to anyone.. he was involved in everything even financeing 🌟🌟🌟🌟🌟

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with George and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We are your feel-good dealership The Management Team

First time buying a car and George Kastrinakis made it...

First time buying a car and George Kastrinakis made it one of the most satisfying experiences of my life. I was unsure of what I wanted and didn’t have a plan what so ever. George walked me through everything, helped me with my budget, and was patient and always willing to help. I highly recommend George to anyone that is looking or considering purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, James! We are happy to hear that George made this a great buying experience for you. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Michaud Mitsubishi. We are your feel-good dealership The Management Team

An awesome car dealer, very professional and...

An awesome car dealer, very professional and straightforward. Joe was very thorough and helpful explaining the benefits of obtaining the vehicle I got. The finance part was extremely easy Joe was very candid and work hard in helping us getting approved . I will recommend anyone that is in need of a car to come and visit this dealership and I guarantee you Joe will make happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear that Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We are your feel-good dealership The Management Team

Working with Zac Michaud at Michaud Mitsubishi was not...

Working with Zac Michaud at Michaud Mitsubishi was not ‘working’...it was more of a social encounter. He let the car sell itself. Absolutely no con technique in his delivery and not an ounce of pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this wonderful feedback for Zack! Here at Michaud Mitsubishi, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We hope you enjoy your new car! We are your feel-good dealership The Management Team

They treat you like family! Our salesperson, Joe was...

They treat you like family! Our salesperson, Joe was wonderful! NO pressure to buy, and no pressure to buy the extended warrantee. The best thing about our sale purchase is that Joe took the time and the patience to show us all of the car's features and we did not feel rushed! If you go there ask for Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Joe, and for taking the time to leave us this wonderful feedback! We are your feel-good dealership The Management Team

It was a very pleasant experience at Michaud Mitsubishi....

It was a very pleasant experience at Michaud Mitsubishi. Joe walked us through the process knowing that I may go elsewhere. I live on a fixed income and could not afford to buy a new car. I left with a great used car I could afford, with a 7 year warranty. As a family business I would highly recommend Michaud for their lack of pressure and accommodating answers to what I needed and could afford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Michaud Mitsubishi! Congrats on your new purchase! It is great to hear that Joe was able to get you in a vehicle that fits your budget and comes with a 7-year warranty. Please let us know if we can be of any more assistance! We are your feel-good dealership The Management Team