Reviews
customers for over 5 years
Recently purchased a 2014 Jeep Compass. We have been a customer here for over 5 years and always worked with Mike Simon. He is definitely our "go to guy". He's very thorough, straight forward and was on our side no matter what. From the first day of working with him until our last purchase a couple of months ago he was very pleasant to work with and made sure we were happy with everything. He made sure he was getting us the best deal. Everybody there was welcoming and nice, it really is your feel good dealership. you will not walk out of there without having your questions answered. thank you Mike and Michaud Team. we love our new family car :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience with Kyle DeLegge
We recently purchased a vehicle at this location with the help of Kevin DeLegge. We experienced great customer service, he went above and beyond to make sure we were happy ! Everything was perfect! I would highly recommend !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Overall a good experience
I worked with Michael for the purchase of a used car. He was responsive, straight-forward and reasonable in agreeing upon a fair price. I would certainly contact him in the future for another car. However, I went to the dealership to see another vehicle (to consider buying in addition to the one I was buying - and bought - from Michael) on a day he wasn't there. When another sales rep found out that Michael had already show me the car I came to see again he wanted nothing to do with me, nor did the manager on duty for that matter. They literally gave the keys to find the car in the parking lot on my own - in the pouring rain. That played a part in deciding not to buy that car. So, I would certainly go back to this dealership. My salesman was great. And I hope management, which is well aware of what happened, learns from their mistakes. Unfortunately, they never contacted me to apologize or to offer any compensation (like a discount on an accessory for the car I bought).
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great experience in my first visit
Excellent attentions, since he showed me the vehicle and show me all the details to achieve what I needed, great teamwork around the customer, thanks Zack
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My new car
Went to me Michaud Mitsubishi 2 years ago and bought a car from them. They were very friendly and helpful. So when I was looking for a car again, I decided to go with them. They were the same friendly type of people I had encountered the first time around. This time I met joey and he was great. He answered all my questions and helped me get a 2017 Mitsubishi mirage. The car is amazing. Everyone that I came into contact with were helpful. Will definitely mention you guys to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great experience!
I went in to view one vehicle and despite that one vehicle being out of my price range, they showed me another vehicle that had all the features and then some that was also in my price range. They respected my time to think things over, they go above and beyond to satisfy you and double check to make sure you're making the right decision. I actually felt very comfortable with them and I highly recommend them to other customers who are shopping for a vehicle. They're a no pressure dealership and that's what I respect about them. They'll deff earn my business and I'll be sure to tell all my friends and family about them as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Recall eperdited
We received a recall on my wife's Mitsubishi Outlander 2007 model. Brought it to Michaud they checked everything , orderedparts ,then brought it in ,and it was done perfectly in just one day. Thanks for professional fast service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My Experience
I had an amazing experience buying my first ever new care. Kyle Delegge and the whole team were exceptional,. I would buy from them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
As a first time car buyer the team was able to get me approved for a car and worked diligently to help me find the right vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome
The customer service representative was so helpful. She went above and beyond to help my son finance his first car. She answered any questions we had and explained everything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car