Skip to main content

Michaud Mitsubishi

(1,039 reviews)
Visit Michaud Mitsubishi
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 12:00pm–4:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 278-3724 (978) 278-3724
Used (978) 712-2008 (978) 712-2008
Service (978) 712-2002 (978) 712-2002

Reviews

(1,039 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaud Mitsubishi from DealerRater.

Want to share your experience with this dealership?

Write a review

bought a new car

Margaret did a great job very helpful, and returned my phone calls anything I needed also has excellent customer service skills I would sent anyone to her if they were buying a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Now that's customer care!

This was my first time buying a car. I was a little anxious going into it but Warren immediately put me at ease. His smile and relaxed attitude was very contagious. He was also very attentive. Getting me what I wanted was more important to him than just closing a sale. I was, pardon the cliche, treated like a princess. I was looking for something small, good on gas and also safe for my toddler. I got exactly what I wanted, down to the color and the features of the car. He took care of getting my car registered and inspected in a record time. He finally went over how to operate my Mirage G4 before handing over the keys to me. I was grinning from ear to ear when I drove off that day and I haven't stopped smiling since. I would most definitely send family and friends looking to buy a car here. The customer care service is just exceptional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience. Very friendly and caring Margaret

I came in here with my mother to purchase a car. Margaret was very friendly,outgoing and caring with both if us. I would definitely send my friends and family here in the future.she was the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Zachary was wonderful!! I love my car!! Thanks

I was not out looking for a car but found one I liked with great help from Zachary. Before I knew it I bought it. They were not pushy but answered all my questions. Heard it was a great car. My friend walked away from a bad car accident (Outlander) and was not hurt. She bought another one Came back a week after I bought it and had questions and got my answers and my inspection sticker. I never felt pressured by Zack or any of the other associates that I talked to. I treaded in my Toyota truck that I had for 13 years and loved and got a good deal from it. If anyone is looking for a place to find a car I would look here. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Margaret Was Amazing!

My Husband and I, who are expecting our first baby in 3 weeks, had an appointment to look at a new car. Right off the bat, Margaret made us feel so comfortable! She went at our speed and accommodated what we were truely looking for. The finance manager was fantastic as well. We had a tight budget and they did everything they could to make it happen. We are so happy with our service and will tell everyone how incredibly friendly the staff was including the owner who introduced himself. Thank you Margaret and team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick and easy car buying experience

I was able to quickly pick, purchase and drive away with a car the same day. Margaret helped me chose a car that met my needs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Principal

Great All at Michaud, Sales Staff, Joe Lafratta, Finance Team and Service Department are All Qualified and Certified. Great Coffee ad Assorted All beverages and Foods for Clients. Mr. Michaud and Sales Staff as Well A Zach Michaud are Excellent. Have not yet Purchased but I have had a GREAT EXPERIENCE with ALL at Michaud Misubishi. Contemplating ban., automobile and SUV with Time for New Vehicles. Porsche is my choice but Lexus or Chevrolet are in the choice with other makes for all family members.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

excellent job

that was absolutely the best experience in purchasing the car so far for me. I was concern we had certain financial limitations to get a good family car. So, I was not even sure if we should check this manufactuer. We gave a try, pulled to the Mitsubishi parking lot in Danvers. Joe Balestest came out to greet us right away. He introduced himself and ensured us he will help us to find what we are looking for withing our budget. Well, that was a magic the words for me. All in all, we left this Diller with our new 7 passengers Mitsubishi Outlender and I can't express my gratitude to Joe for excellent service during the purchase of the car. He was very helpful, friendly, takes time with customer and understanding. Definitely will recommend Joe to anyone that is looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Michaud Mitsubishi

Zach helped me buy my first financed car! Worked out very well with great price and interest rate! Very happy with my new car and how easy it was to achieve this goal with them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Hella good dealership

I had visited 5 dealerships in Maine, and 2 in New Hampshire before Michaud Mitsubishi. They are by far the best dealership that I had ever been to. Amazing people; very friendly and knowledgable. The person that I dealt with was Zachary. He was incredibly nice, patient, and helpful. I gave him a list of what I was looking for in a car, and he was able to make me a deal within a few hours. I am beyond happy with my purchase and experience at this dealership. 10/10 would recommend. Zak, you da man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.