Reviews
I went to Michaud, not convinced I would find an SUV in...
I went to Michaud, not convinced I would find an SUV in my price range. Most of the dealerships I had already gone to would not even spend the time with me. As soon as I got to Michaud, and I met Joe, he made me feel as though what I was looking for was easy. It truelly was a stress free environment. I would highly recommend, and already have told everyone to go to Michaud for the best customer service ever. Thank you, Toni Martello
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was in need of a new vehicle, plus i received a flyer...
I was in need of a new vehicle, plus i received a flyer in the mail. So my husband and I took a ride. We drove around the lot, no one bothered us which I like. It gave us time to browse around. I saw this Nissan Rouge and loved it...just not its color (hahaha). Anyway we walked to the door of the dealership and Michael was so friendly and up front with us, that i was like is this for real. I have had bad experiences with dealerships before. They worked with us and made us feel like we were their main priority. Every time I called i always got the answer I needed, if Michael was busy I always got a call back.I walked away very happy and a proud owner of a 2011 Nissan Rouge. We will be going back soon for 2 more vehicles. I LOVE THIS PLACE...I just want to thank Micheal for everything you've made us very happy..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome dealership!
I got the greatest car ever, a 2012 Mitsubishi Outlander Sport! My salesman, Jimmy Murphy was helpful, honest, and great. He helped me to pick the best model for me, with the best features. I love how my car drives and the features in it. It was a pleasure to do business with Michaud Mitsubishi...Jimmy, Brian, Kevin, everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wayne was outstanding and knowledgeable. He helped me...
Wayne was outstanding and knowledgeable. He helped me locate the exact Truck with the exact exterior and interior and miles that I was looking for and he had it delivered to me in one week!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike was great! He answered all my questions during...
Mike was great! He answered all my questions during several different visits(!). It felt like he gave me pointers as big brother would and helped me find the right program and car for me. I love my new outlander!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first time buying a car, I did not think i...
This was my first time buying a car, I did not think i would be able to get a new car, they told me they would take care of me and that is exactly what they did. I now have a 2012 Lancer Mitsubishi and i absolutely love it!!! I was very impressed with this dealership. Everyone went above and beyond for me. They really care about their customers and making sure that all of there needs are met. A week after owning my car I had more questions and i walked into the dealership and was taking care of immediately. I always feel comfortable going there about anything. They are all very caring and always willing to help. I highly recommend this dealership to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michaud Mitsubishi - Danvers, Ma is the best! Without...
Michaud Mitsubishi - Danvers, Ma is the best! Without hesitation we will send our friends and family to them for a genuine no stress, customer service experience. We visited all of their competitors; Hyundai Village, IRA Toyota, IRA Mazda, Herb Chambers Kia, Liberty Mazda, Liberty Chevrolet & Honda North. We felt special at Michaud Mitsubishi. It was different. We met the President, Mr. Kevin Michaud himself. He is a sincere, honest family man that did the same for us as he would do for his own family. I can't say enough about him and his team. They were professional & polite. The Dealership was immaculate and the location is ultra convenient. There is no doubt in our mind that we got the best car at the best price at the best dealership. Michaud Mitsubishi earned our business because they cared.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reason for Visit: Sales (New) I recommend this dealer:...
Reason for Visit: Sales (New) I recommend this dealer: Yes Employees Dealt With: Joe LaFratta, Kevin Michaud My Review of Michaud Mitsubishi: At Michaud Mitusbishi I found both Joe and Kevin to be very helpful, courteous, and friendly. They answered every one of my questions. Both gentlemen were nice and pleasant Joe was able to give me a great price and Kevin and Brian met all my needs when it came to financing. When I am looking for a new car in the future, I would definitely go back to Michaud Mitsubishi and would recommend it to all my family and friends. In addition, the owner, Kevin Michaud made me feel like part of the family. I felt like he really understood my needs. My experience was definitely a 10!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First let me say that I have very spotty credit and did...
First let me say that I have very spotty credit and did not think I even had a shot at getting financed. I told this to Joe and he still treated me with the respect I assumed only people with 800 credit scores received. He and the finance manager worked for over two hours to find me the right car (Toyota Yaris) for the bank to approve me. What Joe did for me was nothing short of a miracle and I am deeply grateful to their whole staff. I also had the pleasure of meeting the owner Kevin who was very down to earth and a real gentleman. This was by far the best car buying experience I ever had. If you need a car you are crazy to go anywhere other than Michaud Mitsubishi. They have a huge inventory and never pressured me. Go see Joe and Kevin and find a new way to purchase a car. I actually consider these guys friends. Thank you Michaud Mitsubishi.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership !
Al and Brian were awesome ! They treated us with respect and made the deal happen! would recommend this dealership to everyone ! We will defintely being going back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase