Michaud Mitsubishi

Joe LaFratta went out of his way to put together a deal that suited me to a "T". I've bought at least 20 new cars in the last 25 years and my experience buying a new Mitsubishi Evo from Joe rates in the top 2 experiences throughout the whole of the northeast. I am a difficult person to satisfy but Joe went the extra mile, his patience was second to none as my deal involved a trade which always throws a xxxxxx wrench into any car deal. I was also quite impressed with the backend, from the F & I dept to the tech who was very helpful and knowledgable. I highly recommend Joe and the rest of the Michaud team.

I will try to be brief. I am 65 years old. I worked for 40+ years at one job. Got laid off and not only did I suffer emotionally, but so didn't my credit I received a call from Margaret Moulaison, Sales and Lease Consultant, and she said she could help me even though I didn't think it was possible. I went reluctantly and she she was able to work magic with the whole team Kevin and Brian. On Monday, I will be picking up my new 2013 Mitsubishi and with no money down; and the same monthly payment that I have been paying fur the last six years. Their trademark. "We're your feel good Dealership" is absolutely true. They never once made me feel uncomfortable. When I left, I felt that I made new friends. Now how often does that happen in a car dealership. And, I received a long stem red rose from the President. I urge anyone who is in the market for a new or pre-owned car to stop in and see what they can do for you. Guess what they didn't even pay me for my testimonial.. True human beings! Donna K "a customer forever".

Michael was a very friendly and helpful salesman. Although he pushed for the sale, as all salesmen do, he was gracious and polite about it. We found a car we liked but needed a lunch break to talk it over. However we decided immediately that this car was right. Michael got a bit off the list price and then the rest of the process just rolled along smoothly. The owner of the dealership came over and gave my wife a rose (it was the Mother's Day weekend :-) and the finance person (sorry I forgot his name) was also helpful and efficient and got a low finance rate. All in all, we'll definitely go back and ask for Michael specifically if and when we need another used car. Oh, and they have lots of choice on their lot.

When Michaud Mitsubishi says they specialize in bad credit financing, they mean it! I had trouble with my credit, had pretty much and given up on a new car when I found Michaud Mitsubishi. I called Michael Simon, explained my situation , and he told me about their second chance program and promised that they could definitely help. I told him I didn't want just ANY car, and described what I wanted. I went in the next day, he had a 2010 Nissan Altima with leather seats, sun roof and navigation ready for me to test drive. This was everything I asked for and more. Within the hour I was cleaning out my trade in (which was an old beat up VW by the way) and I drove home in my new car. They even got me a better interest rate than on my last vehicle! Everyone was extremely helpful and completely understanding of my situation. They made me feel like a person not just a low credit score. They have made a customer for life!!!

AWESOME JOB GUYS!!! YOU ROCK!!! We LOVE our Cube!!! We nicknamed it "Our Little BoxCar!!!" (Then again, everyone with this type of car probably calls it that, or something like it anyhow.) We love the shape of it and we love that you guys gave us roses. We extremely appreciate it! We will most likely recommend you guys to other people we know who might be looking for a car. Great service!

After our last car purchase went horribly wrong we were weary to do this process again. Fortunately Michaud Mitsubishi has restored our faith in car dealerships! Not only was the owner great, he introduced himself, brought us out back, made us feel welcomed and best of all completely understood why we couldn't just walk out of there based on the first car we tested! Our sales rep Al was extremely experienced and friendly. The environment was completely different than any other dealership. Basically we didn't feel like a bunch of sharks were ready to pounce on us. We got a 2011 outlander sport and couldn't be happier. They worked with us to get the best deal and took care of everything. After a brief credit check they even let us drive the car home that day and let us put the rest of our downpayment a few days later. How accomadating! Once the paper work was signed we weren't shooted out the door right away--our salesrep Al took the time to show us around where the service center was and showed me features on the car. He even set up our bluetooth for us. We even got a letter from the owner making sure we were all pleased with our experience. Our finance guy Brian took care of all the registration and inspections we didnt have to do anything! This time around, purchasing a car was the easiest thing we ever did! I would HIGHLY recommend this dealership to ANYBODY! And trust me i did a bunch of reviews after learning a tough lesson before! Check for yourself this dealership is the BEST!

I bought an Outlander here last week and I absolutely love the car! Michael was great at answering all my questions. I usually feel wary and pressured when buying a car but they gave me a good deal, they were upfront and honest and I never felt pressured. I liked everyone I dealt with and even the salesmen that weren't helping me were very friendly and helpful. I went by today and Michael helped me set up my phone with the car's bluetooth system since I didn't have time to stay the day I bought it. They let me test drive the car for the whole afternoon to make sure I really liked it and when I told them I needed a few days to think about it, nobody called me to pressure me in the meantime. I really feel good that I made my decision without being harassed and pressured.

Stopped in to get a free coupon for coffee and ended up buying a new car. Absolutely no pressure and the salesman was excellent. Mr. Machaud came over and gave my wife a rose and introduced himself and just wanted to make sure Joe was taking good care of us. I have bought many new cars but i have to say this was buy far the best experience I have ever had. NO pressure for the sale, just a willingness to help and answer any questions. Thanks. Oh and by the way luv the new Outlander.

Stopped in to get the free coffee coupon for test driving a new Mitsubishi and ended up buy a new car. Joe our salesman was really a great guy. No pressure and answered all our questions. Mr. Machaud came over and introduced himself and gave my wife a rose, and just wanted to make sure we were being taken care of. Again no sales pitch, just wanted to make sure we were treated well. I have bought many cars, but this was buy far the nicest, most easiest purchase I have ever made. Everyone was so helpful. Thanks. Oh almost forgot, luv the new Outlander and got my free coffee! Jeff & Judi

I really needed a reliable car so I went online and filled out a credit app for Michaud Mitsubishi. Within a few minutes I got a call from Joe explaining to me that even though I have bad credit they could get me loan on a newer car for a low monthly payment. Knowing how car salesman are I assumed this was just a "pitch" to get me in. I have to say that Joe was true to his word and after about an hour and a half I was leaving my old Jeep there and driving away in a nice like new SUV for exactly what I wanted to pay a month. I'm still in awe of the whole experience. Joe made it so stress free that I couldn't believe it. I will be sending my son to see him in a few weeks and I would recommend them to anyone that is skeptikle of car dealerships. Thanks again Joe and Michaud Mitsubishi.