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Ultimate Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (181 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ultimate Motors from DealerRater.

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Corvette C7 Z51

Pleasure to work with and got a good deal. Mark and Spencer were both very nice to deal with and went the extra mile during the COVID-19 to make sure everything was cleaned and the experience comfortable. I would certainly do business with them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Joe; Thank you so much for your feedback. We greatly enjoyed working with you also. Please stay safe and enjoy your beautiful vette!

Vehicle Purchase

Dealer always has nice vehicles. Customer service is exceptional. Spencer was very helpful and knowledgable. Owner Mike always makes sure your satisfied with vehicle before purchase. Wouldn't buy a car anywhere else. Just love them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Dianne; Thank you so much for your continued support and business. We are truly blessed to have such great loyal clients such as yourself. It is always a pleasure working with you, and we wish you great success and health in the this new year. Please keep in touch!

Teacher

They took care of me, this is my second buy and I sold on Mercedes Benz. They do good business and made me feel welcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Assam; Thank you for your feedback. We truly appreciate your continued support and business. It is always great to work with return clients such as yourself and we look forward to a long lasting relationship. Thank you for your business.

Best car buying experience ever.

This was my best car buying experience ever, I negotiated my price, the dealer accepted and before I knew it I became a first time Mercedes owner. It was that easy. The process was short and sweet. I recommend Ultimate Motors for your car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mike; Thank you so much for your feedback. I am glad we could make your shopping experience a pleasant one! We greatly appreciate your business and look forward to serving you in the future.

Disappointed yet Satisfied

Sometimes in doing businesses things don’t go well. Often times the customer is made to feel like they are the problem. Not at Ultimate Motors. No need for details let’s just say there was an issue with my purchase. Mark and Spencer both treated me with respect listen well to all the facts and made a difficult situation comfortable to get through. Mark the owner has great integrity and that makes all the difference in having good business relationships. In the end I did not purchase a vehicle and that was DISAPPOINTING ; however I am very SATISFIED in how Mark handed the entire process even communication on a Sunday. With that said I absolutely recommend anyone to shop Ultimate Motors and hopefully if the right car presents itself, I would trust Mark and Spencer to make my next purchase. Sincere, Chap D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Chap; Thank you for your feedback. Yes, our commitment to our clients is 1000% satisfaction! Sorry, we didn't make a deal, but I am glad that we got to work with you, and hopefully the right car will come along soon and we can make you a customer for life. Please stay safe and stay in touch. We look forward to working with you in the near future.

Easy Transaction with Reputable Dealer

Could not have been an easier process. Mark was very easy to deal with and the vehicle was perfect. Will definitely do business in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Greg; Thank you so much for your feedback. We greatly appreciate your business and look forward to serving you in the future.

Excellent salesman but beware the owner

The salesperson Spencer was quite helpful and solicitous. The car selection is varied and the cars are in great condition. The owner is not amendable however. He has the aura of being in only for himself. Beware of working with him. Certainly don't try to haggle. If you like the car as-is, that's the best thing.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sarah; Thank you for your feed back. I am glad to hear you enjoyed working with Spencer. We like him also; He is great! Sorry we couldn't "haggle" with you.. We did offer you an upfront discount and quoted you a discounted price prior to your store visit. Our understanding was that the discounted out the door price was firm. Perhaps that was not communicated properly, as we strive to be 100% transparent in all aspects of our operations. We always appreciate your business, and look forward to working with you in the future. Enjoy your new Sprinter van!

Review

Really welcoming and genuine. I liked that the salesman was knowledgeable and understanding of my concerns for purchasing a used car. I will be letting my friends and family know of Ultimate Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Chris; We really appreciate your feed back and we greatly enjoyed working with you. Please keep in touch; We look forward to serving you in the future. Thank you for your business, and thank you for spreading the word!

Buyer

Excellent experience honest patient love these guys will be back to purchase future cars and send my friends. They took really good care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Marion; Thank you for taking the time to write us a review. We hope you are enjoying your new Mercedes! We greatly appreciate your business and look forward to a long lasting relationship. Have a great summer!

2012 mercedes

Second to none. They were very professional and informative. They answered all of our questions. This was a great experience. Awesome job will refer to everyone great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Richard; Thank you so much for your review. We wish you best of luck and success in your business. Please keep in touch and stop by when you are in the area; We always look forward to seeing you and chatting about cars! Have a great summer!