Reviews
Write a reviewMy ml350
Oh my, I came in looking for a c300 but the one I had my eye on was sold. But left out smiling driving a Mercedes ml350 Thanks for Eddie. He seen a upside down smile and in minutes was smiling again. Good place to go for your next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Marcia: I am so glad to hear you are enjoying your new ML350. We greatly appreciate your business and look forward to serving you in the future.
GREAT EXPERIENCE
Excellent buying experience and Spencer was brilliant throughout. The dealership is small but that's a good thing as the owner sources excellent quality, well looked after cars. It is worth the drive to secure a fair priced, top quality vehicle as the first class photos on the web page are exactly as you see the vehicle. Would I recommend the dealership to my friends.....absolutely!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Neil; Thank you very much for your feedback and your recent purchase. I am glad to hear that you enjoyed working with Spencer. He is a very valuable member of our team, and he works hard in satisfying all our clients. Please keep in touch and thanks again for your business.
Audi S5 Purchase
I had spent about 9 months looking for a used S5. I finally found a local car, which was a huge bonus. I had great customer service from Spencer and this the smoothest car buying experience I have had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jim; Thank you so much for your feedback. That S5 is sure a beautiful and rare machine! Enjoy it, and remember to keep it under a 100mph:) Thanks again for your business. We greatly appreciate you.
Mr. BMW
An awesome experience. Couldn't have been any better.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi George; I am glad to hear you are enjoying your new BMW. It was a pleasure working you, and we look forward to serving you in the future. Thank you for your business.
Fantastic Buying Experience
Spencer and Mark had the cleanest and best conditioned cars we had seen at any dealership we looked at in Richmond. Spencer was extremely personable from the the moment we walked in the door and he made the buying experience very enjoyable. I will definitely recommend Ultimate Motors to my friends. Even though we bought a used car it felt like we had driven off the lot in a brand new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi David; I am so glad to hear you had a positive shopping experience. We certainly do take pride in what we do, and greatly appreciate it when it gets noticed. Thank you for your business. We appreciate you very much.
Great Dealership
We had a great experience buying a used car with Spencer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your business. It was a pleasure working you and we look forward to serving you in the future.
MB 4 MB
The service was great both Mark n Spencer was great. I went in there to buy a car for my son and I end up buying a Mercedes lol. I love it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Meiko; Thank you for your feedback. We truly enjoyed working with you, and we are glad to hear that you are enjoying your new Mercedes. Please keep in touch. Thank you for your business.
Well worth the long drive.
I enjoyed my experience with the dealership and with our sales person, Spencer. Spencer is the reason I traveled over 300 miles to buy my car. Spencer was so helpful and no pressure so that I really wanted to see the car he was describing. I did buy the car first sight and Spencer was able to get me a lower interest rate than my own credit union; he even stayed way past closing to finish all the paper work. Great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sharon; Thank you so much for your business. I am so glad to hear that Spencer has exceeded your expectations on your purchase. I know it is difficult to purchase a vehicle from long distance, and I thank you for the confidence and continued support. Please keep in touch, as we look forward to serving you in the future.
Super 2013 Hyundai Santa Fe
I was so surprised to find what I was looking for right in my own neighborhood. Immaculate car, excellent price. Spencer and Mark were courteous, NO PRESSURE, answered my questions. Love my "new" car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Louise; Thank you for your feedback. I am so glad we had what you were looking for right in your back yard! Thank you so much for your business. Please stay in touch and let us know if you ever need anything.
Used Toyota purchase
Very nice, no hassle, no pressure dealership. I appreciated the attentive detail of Mike throughout the entire experience! Would purchase through them again in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase