Reviews
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It was a pleasure working with Spencer. He was very knowledgeable and polite. I would highly recommend Ultimate Motors and Spencer for anyone interested in a high quality luxury vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Craig; Thank you for your feed back. We greatly appreciate your business and glad to hear you are enjoying your new Mercedes. That Benz is a head turner for sure! Please keep in touch and we hope you have a great summer.
Exceptional Dealership
Purchasing my vehicle from Ultimate Motors was great experience . The dealership went above and beyond to work with me before, during AND after the sale to ensure that everything was perfect . I commend Ultimate Motors for their superior customer service and integrity .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Susanne; Thank you so much for your recent review. Eddie and I both enjoyed working with you, and I am glad to hear you are loving your new Land Rover. We wish best of success and a very fun filled summer. Thank you for your business!
100 stars!!!
I appreciate the hospitality and the effort to make this process successful! Spencer was amazing! Treated me with great respect and made me feel comfortable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your feedback Nadia. I am glad to hear we exceeded your expectations and were able to facilitate an easy purchase and loan process for you. We greatly appreciate your business and look forward to serving you in the future.
Love My New Ride!!!
I really enjoyed the customers service, vehicle was cleaned up and ready to go when we arrived, greeted by the owner, everything we wanted it to be!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cindy; Thank you so much for your review! I am so glad we had the exact truck you have been searching for! I hope you have lots of fun in your new FJ and be sure to send us some pics of your adventures! Thank you for your business. We greatly appreciate you.
Impeccable E350 - Consummate Professional Salesmen
Spotted a very clean Mercedes E350 online and made arrangements to travel from DC to Richmond on short notice for a test drive. My online intake was expeditiously handled by Eddie Jennings who happened to be tied up with another customer when I arrived. Owner Mark Selahi stepped right in and took care of me. Mark handed me the keys and told me to take my time with the test drive. Being unfamiliar with the location, I asked and Mark unhesitantly agreed to accompany me for an extensive test drive and subsequently handled a smooth and painless transaction at a very fair price including my trade-in and thus made this purchase an ultimate buying experience. Enthusiastically recommend Ultimate Motors without reservation. I will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Allan; Thank you so much for your feedback. It was a pleasure working with you, and I enjoyed our conversation. I'm glad to hear you are enjoying your new Mercedes Benz. Please keep in touch and we look forward to serving you in the future.
Ultimate Motors has Ultimate Service
I went to Ultimate Motors because my Credit Union had them listed as a reputable dealer. After discovering that UM was a small local dealer AND they donate to St. Jude's Hospital, I knew I would love to support them. Spencer was polite and friendly and my husband and I really enjoyed our conversation with him. This was at great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Elizabeth; Thank you so much for your feedback. We greatly appreciate your business, and are very grateful that you noticed our commitment to charitable causes. We strongly believe in giving back to our community and charities. I am very happy to announce that this years charity drive will include donating 5 vehicles to our local charities. Thank you again for your business. Please stay in touch; we look forward to serving you in the future.
John Jones
Just bought my second car from Ultimate and on each occasion the experience has been enjoyable with no pressure and complete confidence in the quality of the vehicle purchased
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John; We greatly appreciate your continued support and patronage. Thank you so much for your recent purchase. Enjoy your new Benz! Please stay in touch. We look forward to seeing you soon.
Customer
Straight up reasonable respectful transaction Would feel very safe doing business here again. Very accomodating, transparent on all issues and questions. Very much appreciated the courtesy and competence.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Forest; Thank you for your feedback. I'm glad to hear you are enjoying your new Porsche. I hope you had a great time with your grandson driving cross country. We appreciate your business and look forward to serving you in the future.
Great place to purchase a vehicle!
I had been looking for a used vehicle for several weeks and was getting really frustrated with the process. Then I came to Ultimate Motors!!! I saw a vehicle that caught my eye and took it for a test drive. Eddie was AWESOME answered ALL my questions (and I had a lot). I also met Mark, the owner, that day and was very impressed with how comfortable they made me feel. I honestly had my mind set on a Honda Pilot and was scheduled to go see several over the next few days. I kept going back to the Lexus I drove at Ultimate Motors and how comfortable they had made me feel...I was extremely anxious about the whole car buying experience due to my last vehicle purchase being a nightmare!!! Mark and Eddie took GREAT care of us and I can't thank them enough for the time and effort they put forth to make me COMPLETELY HAPPY with this car buying experience!!! I would HIGHLY RECOMMEND ULTIMATE MOTORS if you are in the market for a REALLY NICE used vehicle!!! I couldn't tell you how many vehicles I looked at, at various dealers, that still had trash and half eaten food in them...immediate turn off. You WILL NOT find that at ULTIMATE MOTORS! Their vehicles are in showroom condition the FIRST time you see it! Thank you Mark and all the gang at Ultimate Motors for taking such PRIDE in what you do! I WILL be a repeat customer and I hope you will take the time to go check them out. You won't be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Steph; Thank you so much for your feedback. I am glad to hear that we were able to create a positive and happy purchase experience for you, especially knowing the problems you experienced at another dealership. We are always here for you and we greatly appreciate your business.
Great car shopping experience
It was one of the best and quickest car transactions I am ever experienced... I would. This dealership to everyone who is looking for a car to show with Ultimate Motors... Curtis S.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Curtis; Thank you so much for your feedback. We truly enjoyed working with you, and look forward to serving you in the future.