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Cadillac of Mahwah

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (560 reviews)
Visit Cadillac of Mahwah
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (201) 335-0887 (201) 335-0887
Used (201) 335-0081 (201) 335-0081

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (560 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cadillac of Mahwah from DealerRater.

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Cadillac CTS

Very helpful staff. Got my car back quickly and all work was performed to expectations. Everyone was friendly and communicated what we needed to know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Over the top!!

The overall feeling is one of satisfaction. The friendliness and efficiency of your employees is to be commended. Prices are a little high, but I have the feeling that it was worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Review

Had a good experience with Ritchie and car was done with regular maintenance in 2 hours or so. Overall it was a really good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing Start to finish

This is our 4th vehicle leased/purchased with Cadillac it MAHWAH and the experiences keep getting better and better. They handled our trade and lease in a timely manner and accommodated us every step of the way. We will be returning to lease another vehicle in a few months.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

RICH SHUMAN IS LIKE FAMILY MY DEALER

I've known Rich for some years now, Ive bought 3 cars from him and Cadillac of Mawah I feel as if he has my interest in mind at all times. So I'm confident with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Cadillac service cue screen

I had a very pleasurable experience and Mahwah Cadillac. Staff was extremely courteous, the waiting room was comfortable with several accommodations for food and drink. The workmanship on repairing my vehicle was well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Attentive and professionally serviced

Service Dept. was attentive and professional. My car was ready when they said it would be. That lounge area was clean and comfortable. I would recommend the dealership to friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good

Everyone I deal with is always polite, and knowledgeable. I’m very happy with service department. They are also very accommodating with my schedule. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick, efficient and very good

Louis and everyone else at the dealership were helpful and they all worked very well together. I knew what I wanted and they helped me purchase it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best coffee ever

Very friendly professional service and comfortable, great people who welcomed you in as well as good staff. We be back in the future. Thanks so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.