Reviews
Write a reviewCadillac CTS
Very helpful staff. Got my car back quickly and all work was performed to expectations. Everyone was friendly and communicated what we needed to know.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Over the top!!
The overall feeling is one of satisfaction. The friendliness and efficiency of your employees is to be commended. Prices are a little high, but I have the feeling that it was worth it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Review
Had a good experience with Ritchie and car was done with regular maintenance in 2 hours or so. Overall it was a really good experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing Start to finish
This is our 4th vehicle leased/purchased with Cadillac it MAHWAH and the experiences keep getting better and better. They handled our trade and lease in a timely manner and accommodated us every step of the way. We will be returning to lease another vehicle in a few months.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
RICH SHUMAN IS LIKE FAMILY MY DEALER
I've known Rich for some years now, Ive bought 3 cars from him and Cadillac of Mawah I feel as if he has my interest in mind at all times. So I'm confident with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cadillac service cue screen
I had a very pleasurable experience and Mahwah Cadillac. Staff was extremely courteous, the waiting room was comfortable with several accommodations for food and drink. The workmanship on repairing my vehicle was well done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Attentive and professionally serviced
Service Dept. was attentive and professional. My car was ready when they said it would be. That lounge area was clean and comfortable. I would recommend the dealership to friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good
Everyone I deal with is always polite, and knowledgeable. I’m very happy with service department. They are also very accommodating with my schedule. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick, efficient and very good
Louis and everyone else at the dealership were helpful and they all worked very well together. I knew what I wanted and they helped me purchase it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best coffee ever
Very friendly professional service and comfortable, great people who welcomed you in as well as good staff. We be back in the future. Thanks so much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair