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Cadillac of Mahwah

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (560 reviews)
Visit Cadillac of Mahwah
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (201) 335-0887 (201) 335-0887
Used (201) 335-0081 (201) 335-0081

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (560 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cadillac of Mahwah from DealerRater.

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Always excellent service

Very seamless process. Easy to make appointmant and car is always ready as promised. a pleasure to deal with and I would highly recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service and very curious response!

Love the way I was greeted and served. The way I was treated while waiting to be served. I was offered snacks while I watched TV in a comfortable area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome!

Tim and the whole crew at Mahwah Cadillac were great! I can’t believe how fast they got me in and out. Awesome job overall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

car service

Excellent customer service. Donald, Luis Orozco & Mahwah dealership staff very professional. Environment very tidy, including bathrooms. Coffee refreshments a plus. Prompt responses via texts. Will recommend to fiends and relatives scouting for a sedan/SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent dealership!

Sales and service teams always customer focused and on top of their game. Transactions are easy and quick. As a repeat customer, I am confident to recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Every time that I come to have my truck serviced, always w!

I gave a rating of 10 because that’s exactly what the service that was given to my truck deserves. From service representatives to the technicians that preform the services!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service advisor took care of all problems

Service advisor kept me informed of my service and informed me of a recall on my car very knowing my problems and waiting was not long

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always the Best

Mahwah Cadillac always provides the best service, from its Sales Department to its Service Department. Mahwah addresses the hardest issues and provides excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent experience

Rich and the whole staff were excellent in everything they did love my new car and highly recommend Rich and Cadillac of mahwah to any and all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing first class service!

Cadillac Mahwah goes above and beyond every time! Amazing car buying experience. This dealership has followed me the length of my lease and has always wanted to make sure I was highly satisfied with my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.