Reviews
Unsatisfied.
Unfortunately, I would never recommend them to anyone I know nor give them my business again. Their loan officer was very rude and made unnecessary comments that made us feel uncomfortable during the process. They hid issues with the car and we unfortunately had no way of detecting them because they did not pop up during the extensive test drive we took. After the issues were detected and they were contacted they would not work with us even though they claimed to have a 30 day warranty. To the readers reading this; I hope that if you decide to buy a vehicle with them that you have better luck than we did and I would recommend bringing a scan tool to look over any current or deleted engine service codes. Please consider carefully.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Quick and Easy
Very quick and easy. Saw the vehicle I wanted to see. I took it for a test drive, Geoff checked my trade while I was gone and when I got back he gave me the price/trade-in information. I thought they were both fair and within 10 minutes we had the deal done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Comfort and Quality
I have nothing but praise for Village Auto on Velp Ave in Green Bay. Friendliness, accommodating, knowledgeable, and service oriented are just a few characteristics I encountered during my experience with Geoff and Village Auto. I am extremely happy with our purchase and have already told others about my positive experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GR8 Day !
I was looking for a Honda Ridgeline. Generally I would go to Dealerships and see what was available. Browsing the internet, I found a very nice, late model, low mileage vehicle that matched my needs at Village Auto in Green Bay. I was nervous when I arrived, However, I was warmly greeted by Geoff S. After taking the vehicle for a short ride, I was convinced this is what I was looking for. Geoff made an offer on my vehicle that was within $200 of my expectations and we closed the entire deal in less than an hour !! I have never had such an awesome auto shopping experience as this. Open , Honest , NO Pressure! Thanks Geoff and Village Auto. Tom -- Beaver Dam, WI
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
EXCELLENT experience
I was looking for a Honda Ridgeline. Generally I would go to Dealerships and see what was available. Browsing the internet, I found a very nice, late model, low mileage vehicle that matched my needs at Village Auto in Green Bay. I was nervous when I arrived, However, I was warmly greeted by Geoff S. After taking the vehicle for a short ride, I was convinced this is what I was looking for. Geoff made an offer on my vehicle that was within $200 of my expectations and we closed the entire deal in less than an hour !! I have never had such an awesome auto shopping experience as this. Open , Honest , NO Pressure! Thanks Geoff and Village Auto. Tom -- Beaver Dam, WI
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Perfect!
We really enjoyed the style of customer service here. Not pushy, just very supportive and extremely helpful. This experience was so much less stressful than we anticipated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Second car I bought there no problems
Love the how clean the cars are and being able to test drive them. Friendly and easy to talk to about what you likes and dislikes and Jeff’s willingness to listen. Good experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My new truck!
I have been looking for a truck fo awhile now and found a good deal here at Village Auto however the original truck I wanted got braught just before my financing went through but they had one very similar with pretty much the same configurations except it has more miles but it is three years newer and I got a better deal on the finance payments because of it being newer. They were very good to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing!
Really nice people to work with. They work really fast for you and with you.! Was a plessure. I recommented 100% thank you so much Village Auto.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
"Great business, easy process."
I took a couple vehicles out for test drives. Both were very nice cars at a great price. There was no pressure from the sales associate. Nice people. I will definitely return to Village Auto for my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car