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Gunn Acura

(1,042 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2017 consumer dealer award

Reviews

(1,042 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gunn Acura from DealerRater.

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Gregory was very professional and I am very satisfied

Gregory was very professional and I am very satisfied with the excellent service that he provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! Hope to see you again soon.

Excellent service rep and quality service for my MDX Mr.

Excellent service rep and quality service for my MDX Mr. Pompa is the best Gunn service representative and the work on my MDX was satisfactorily completed. We have the most extreme confidence in Mr. Pompa and Gunn service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Great to hear – Thank you for choosing Gunn!

Consumer response

Gunn has great service and representatives.👍🏽👍🏽

Michelle Fedorka was our sales person.

Michelle Fedorka was our sales person. She was very helpful, friendly, knowledgeable and patient with us throughout the whole process. She kept me updated and made our buying experience very pleasant. We are extremely glad we chose Gunn Acura! We cannot thank Michelle enough for all of her help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

Awesome service as always!

Awesome service as always! JT and Amir were helpful, friendly, and knowledgeable! Overall excellent experience at this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gunn! So glad you had a great experience.

The staff is friendly and professional during service

The staff is friendly and professional during service visits The information provided is always very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gunn! So glad you had a great experience.

Very professional in the way business was handled.

Very professional in the way business was handled. Straight forward in the way pricing was handled. Not any high pressure tactics. I would highly recommend the dealership to anyone who was planning to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gunn! So glad you had a great experience.

Lacee Jones and the Sales Manager were professional and

Lacee Jones and the Sales Manager were professional and made the buying experience extremely pleasant. I highly recommend purchasing or leasing from Gunn. Their inventory was great and they were most helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know. Glad to have you as a part of the Gunn family!

Took the vehicle to the dealership for a state

Took the vehicle to the dealership for a state inspection. They completed it within the guaranteed timeframe and even washed and vacuumed the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gunn!

Everything was perfect, the salesperson was very nice and

Everything was perfect, the salesperson was very nice and helpful, and the process was easy and fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are happy to hear about your great experience. THANK YOU FOR CHOOSING GUNN!

Great communication and customer service.

Great communication and customer service. Easy to make an appointment and they are timely with both their projections and the service you requested. Love the multi-point inspection as well as the stoplight charts which help you both budget for repairs and take care of your vehicle. Keep up the good work!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive to go above and beyond for our clients! If you need anything else, please don't hesitate to reach out! Thanks for choosing Gunn!