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Button CDJR

(864 reviews)
Visit Button CDJR
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-8049 (888) 712-8049
Used (888) 712-8050 (888) 712-8050
Service (765) 889-4160 (765) 889-4160

Reviews

(864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Button CDJR from DealerRater.

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My salesman Mark Carroll is a great guy and went above

My salesman Mark Carroll is a great guy and went above and beyond to make our car buying experience easy and pleasant. Ask for Mark id you are buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re so glad to hear that Mark Carroll went above and beyond to make your car buying experience easy and pleasant. We truly appreciate your recommendation and are grateful for your trust in Mark and our team. If you ever need assistance again, don’t hesitate to reach out. Thank you for choosing us!

My car has been in the dealership shop for the same

My car has been in the dealership shop for the same problem 5 times. Garrett paid close attention to what I told him. So far it is doing fine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad to hear that Garritt took the time to listen closely and address your concerns. We understand how frustrating it can be to deal with recurring issues, and we’re happy to know that the solution is working well so far. Your satisfaction is important to us, and we appreciate your trust in Garritt and our team. If you need anything further, please don’t hesitate to reach out.

Very Good Very Good Very Good Very Good Very Good

Very Good Very Good Very Good Very Good Very Good Very Good Very Good Very Good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent feedback! We're thrilled to know you had such a positive experience. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

Good selection of vehicles.

Good selection of vehicles. Friendly knowledgeable helpful sales and finance staff. Reassuring about any future service or recalls vehicles may need. So I bought 2 Wranglers in 4 days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your fantastic experience! We’re so happy to hear that our team provided you with friendly, knowledgeable, and helpful service, and that you felt reassured about any future service or recalls. Congratulations on your two new Wranglers! We truly appreciate your trust in us and look forward to assisting you again whenever you need.

They didn't do the job as I asked so I had to bring it

They didn't do the job as I asked so I had to bring it back a different day to get the job completed correctly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We sincerely apologize for not completing the job as requested during your initial visit. This is not the level of service we aim to provide, and we understand how frustrating it must have been to have to return on another day. We appreciate your patience, and we will be addressing this internally to ensure better attention to detail moving forward. Thank you for bringing this to our attention, and we hope to provide you with a more seamless experience in the future.

I scheduled an appointment and had to wait an hour and a

I scheduled an appointment and had to wait an hour and a half. Pulled up to service door waiting for door to open. But older lady was to busy. Got out of truck and went in. She asked if I had an appointment. I said yes, then she asked me to pull truck in. Couldn't open bay door till I walked all the way in. Smh

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, and we apologize for the inconvenience and frustration caused during your visit. It’s unacceptable that you had to wait so long and deal with unnecessary delays when you arrived for your scheduled appointment. We understand how frustrating it must have been to have to walk inside for the door to be opened when you were already in front of the service area. We’ll address this with our team to ensure better communication and more efficient service for future visits. Your time is valuable, and we appreciate your patience. We hope to provide a smoother experience next time you visit.

The team was great and supported my needs.

The team was great and supported my needs. There were a few last minute battery charges to update and the team gave me a vehicle for the day. A+

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're so glad to hear that our team was able to support your needs and make your experience A+! It's great that we were able to provide a vehicle for the day while the last-minute updates were completed. We appreciate your trust and look forward to assisting you again in the future!

I didn't realize I needed an appointment for the quick

I didn't realize I needed an appointment for the quick lube oil change. But Garritt as always was super helpful and got me quick. Service was fast and the Winter check items were gone over.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad to hear that Garritt was able to assist you and provide quick service despite the appointment confusion. We strive to offer a smooth and efficient experience for our customers, and we're happy that the Winter check items were thoroughly reviewed as well. We still offer walk-in's, but now offer oil change appointments to better accommodate our customers schedules. We appreciate your understanding and are always here to help you in the future. Thank you for choosing us, and we look forward to serving you again!

Erica was friendly and courteous as was the gentleman who

Erica was friendly and courteous as was the gentleman who greeted me. Service work was handled timely.! Waiting area was clean. Enjoyed the amenities while waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We’re so glad to hear that Erica and our team made you feel welcome and provided courteous service. It’s great to know that the service was completed in a timely manner and that you enjoyed the amenities in our clean waiting area. We appreciate your feedback and look forward to serving you again!

Scheduling was quick and effortless.

Scheduling was quick and effortless. Service time was acceptable and quick. Friendly and helpful staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're glad to hear that scheduling was quick and easy, and that you experienced efficient service. Our team strives to provide friendly and helpful assistance, and we're happy to know we met your expectations. We look forward to serving you again in the future!