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Button CDJR

(864 reviews)
Visit Button CDJR
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-8049 (888) 712-8049
Used (888) 712-8050 (888) 712-8050
Service (765) 889-4160 (765) 889-4160

Reviews

(864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Button CDJR from DealerRater.

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Great service as always!

Great service as always! I know I can always trust the service at Buttons to be first rate!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and positive feedback! We're thrilled to hear that you always receive first-rate service at Buttons. Your satisfaction means a lot to us, and we look forward to providing the same excellent service each time you visit. Thank you for choosing us!

They are awesome they have always taken care of us in a

They are awesome they have always taken care of us in a prompt and professional way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing feedback! We’re so happy to hear that we’ve consistently taken care of you in a prompt and professional manner. Your satisfaction is always our top priority, and we appreciate your trust in us. We look forward to continuing to serve you in the future!

The dealership is phenomenal, service always does a great

The dealership is phenomenal, service always does a great job, no complaints what so ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear that you consistently have a great experience with our dealership and service team. Your satisfaction is our top priority, and we're grateful for your trust and loyalty. We look forward to continuing to serve you with the same excellent service in the future!

I was very pleased with the timing and speed of my visit

I was very pleased with the timing and speed of my visit the crew was very pleasnt and efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're so glad to hear that you were pleased with the timing and speed of your visit. Our team strives to be both pleasant and efficient, and we're happy that we met your expectations. We look forward to assisting you again in the future!

Fast, convenient, respectful no xx went right to it to

Fast, convenient, respectful no xx went right to it to get it done . 5 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re thrilled to hear that you experienced fast, convenient, and respectful service. We always aim to get the job done efficiently while making sure you’re well taken care of. We truly appreciate your 5-star rating and look forward to serving you again!

Jada always does such a great job!

Jada always does such a great job! She’s quick to respond and quick to get me in!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re so glad to hear that Jada consistently provides excellent service by responding quickly and getting you in without delay. We truly appreciate your feedback and look forward to continuing to serve you in the future!

Great customer service.

Great customer service. Thorough and complete work by the technician. Suggested more items to be done but did not push.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful review! We’re so glad to hear that you experienced great customer service and thorough, complete work from our technician. It’s important to us that we provide helpful suggestions without pressure, and we’re happy that our team made a positive impression. We look forward to assisting you again in the future!

Shaelah helped me with my first Jeep lease a few years

Shaelah helped me with my first Jeep lease a few years ago, and she just helped me for a second time with a new Jeep lease that I love! The experience was pleasant and she went above and beyond with her communication and efforts to make things happen as quickly as possible. She is the biggest reason why I will keep coming back to Button!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re so happy to hear that Shaelah made both your first and second Jeep lease experiences so positive. Her dedication to clear communication and making things happen quickly is truly appreciated, and we’re glad to know she’s the reason you’ll keep coming back to Button. We look forward to assisting you again in the future and helping you with all your vehicle needs!

They make a lot of prices they don’t keep.

They make a lot of prices they don’t keep. But they do a good job

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad to hear that you’re happy with the quality of the service, but we’re sorry to hear about the concerns regarding pricing. Transparency is important to us, and we will address this issue with our team to ensure that the prices we provide are clear. We appreciate your loyalty and hope to provide a more seamless experience in the future. Thank you for bringing this to our attention!

We were told by the salesman who sold us the car that we

We were told by the salesman who sold us the car that we should pay extra for wheel and tire warranty. They explained that it would cover new tires and fresh paint for our black rims whenever needed. We took our car in to claim this and get new tires and fresh black paint. But, we were told that we only got new paint and that the tires aren’t covered. Which means we wasted a lot of money for the warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We take your concerns seriously and will review this situation internally to ensure that future customers are given accurate information. We would appreciate the opportunity to further discuss this matter and see if there’s a way to make it right for you. Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction. Please reach out to mike.lupoi@drivechariot.com and kim.bush@drivechariot.com for further information into this.