Skip to main content

Button CDJR

(877 reviews)
Visit Button CDJR
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-8049 (888) 712-8049
Used (888) 712-8050 (888) 712-8050
Service (765) 889-4160 (765) 889-4160

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Button CDJR from DealerRater.

Want to share your experience with this dealership?

Write a review

The service writer Garrett was kind, courteous and even

The service writer Garrett was kind, courteous and even honest about my repairs that were needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Bright, clean, and the staff is well informed.

Bright, clean, and the staff is well informed. They are knowledgeable of all deals and recalls.There lot is usually full of vehicles for sale. Their service department is amazingly well informed on deals,sales etc.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

DO NOT GO TO BUTTON DODGE THEY DONT CARE ABOUT YOUR CAR,

DO NOT GO TO BUTTON DODGE THEY DONT CARE ABOUT YOUR CAR, THEY WILL HOLD YOUR CAR FOR WEEKS WITHOUT CONTACTING WARRANTY OR EVEN BEGINNING TO START ON THE ISSUE. BEEN HERE SEVERAL TIMES AND I HAVE NOTHING GOOD TO SAY FOR YOU GUYS AND IVE ALSO NEVER HEARD ANYTHING GOOD ABOUT YOU GUYS VERY SAD AND I CANT BEGIN TO COMPREHEND HOW YOUR BUSINESS IS RUNNING LIKE THIS IT IS EMBARRASSING!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

Button Service was excellent.

Button Service was excellent. They were very helpful in diagnosing the problem with my vehicle and explaining different options for repairing it. Mari Whaley was fabulous to work with. She is very knowledgible and extemely focused on providing the best service possible for her customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Couldn’t address radio concerns that I have had car in

Couldn’t address radio concerns that I have had car in for multiple times and complained about for past 3 years and now told nothing they can do b/c warranty up. Still having transmission shudder after taking it in twice now and paying for 2nd transmission service even though it wasn’t due yet and getting shudder fixx put in and I do have warranty to cover transmission. Still not happy that car was not repaired correctly by body shop and lights were not working correctly causing us not to be able to drive the car safely and we had to pay out of pocket for a rental car for 3 months until we got Mike Lupoi involved to finally get car/lights fixed. Never got reimbursed a dime for the $6,342.39 rental car charges for all that time. Due to my job of transporting special needs clients in my car, it is checked for lights working properly by my employer and has to be signed off and it couldn’t be from October to February leaving me NO CHOICE but to pay for rental car or NOT be able to work. Then in March was told I had to have toe link replaced and we requested part back b/c made no sense to us for it needing replaced when alignment would have just been completed on car and no issues. Part in fact showed it did not need replaced so another $500 I should have never came out of pocket. About every other time I have to reach out to a manager or to Mike Lupoi when my car is there. I do appreciate Mike and his assistance and do trust him to get things made right. However I am not happy about my car’s current radio and transmission problems or the fact I have never been made right in regards to the rental car or toe link.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

Very quick and courteous service!

Very quick and courteous service! My car repairs were done within hours the same day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Personnel are always kind, efficient and on time.

Personnel are always kind, efficient and on time. I am thankful that they do their best every time I am there on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Allways a pleasure to do business with Button CDJR.

Allways a pleasure to do business with Button CDJR. Everyone is allways there to help and get your repair done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Great service, friendly attendants and certified staff.

Great service, friendly attendants and certified staff. I value the knowledge of the staff and trust them with the maintenance on our in-warranty vehicles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Great, consistent service from friendly staff at Button

Great, consistent service from friendly staff at Button Chariot Automotive Group. Highly recommend for automotive needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!