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Button CDJR

(879 reviews)
Visit Button CDJR
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-8049 (888) 712-8049
Used (888) 712-8050 (888) 712-8050
Service (765) 889-4160 (765) 889-4160

Reviews

(879 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Button CDJR from DealerRater.

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Great service, friendly attendants and certified staff.

Great service, friendly attendants and certified staff. I value the knowledge of the staff and trust them with the maintenance on our in-warranty vehicles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

There not gonna do what u want but what they want but

There not gonna do what u want but what they want but also could do what I asked them too. But the first time didn’t attempt to do what I asked and did their own thing then had to take it back bc of that now I’m down 400 and probably still not fixed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

Great, consistent service from friendly staff at Button

Great, consistent service from friendly staff at Button Chariot Automotive Group. Highly recommend for automotive needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Service was rendered in a timely manner and the staff was

Service was rendered in a timely manner and the staff was cheerful for a early Saturday morning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

Compared to the other 2 dealerships Tipton and Lafayette

Compared to the other 2 dealerships Tipton and Lafayette - was not impressed this location or service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

This dealership is very busy both in sales and service.

This dealership is very busy both in sales and service. It is also quite expensive for the common man. For example, $347 for a new battery installed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

Very prompt on my oil change.

Very prompt on my oil change. Courteous and professional. Kept me updated on the progress

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

Very friendly and efficient customer service.

Very friendly and efficient customer service. They get back in a timely manner. Very clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

They don't know how to treat other employees of the

They don't know how to treat other employees of the company. They used to but don't now

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

From the scheduling to the service advisor they were

From the scheduling to the service advisor they were pleasantly accommodating. I changed weather I was going to wait with the truck or take a shuttle with them 3 times and they were fine with either choice, because they still got my truck worked on in a timely fashion. They presented me with options for other work, however minor, without pressuring me to get it done. Also, I asked for new tire options,which they printed out so that I could make a prudent choice on my own terms. Thank you Button for your professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!