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Button CDJR

(879 reviews)
Visit Button CDJR
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-8049 (888) 712-8049
Used (888) 712-8050 (888) 712-8050
Service (765) 889-4160 (765) 889-4160

Reviews

(879 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Button CDJR from DealerRater.

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I am disappointed and won't be back, because we waited

I am disappointed and won't be back, because we waited forever for the car, it was filthy with bad brakes, and salesman won't return my texts regarding my concern about the car. I also paid a ton extra and have an app I have no idea how to access.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

The ladies that check you in & out are friendly &

The ladies that check you in & out are friendly & knowledgeable. They always have a Porter to take you home, work or wherever you might need a ride too. I bought my 1st Dodge when I moved to Kokomo in 2016 I would recommend to anyone ♥️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

I think Mrs.

I think Mrs. Shannon is a great service advisor. My issue, I moved to Indiana in July 2024 and as of September I’ve spent over $3,000.00 on maintenance and I find that to be unacceptable. It shouldn’t cost over $600 to change my oil and fuel filter, I can do it in my driveway in less then 120 minutes. It takes you guys all day sometimes? So glad my warranty is finally up, as it seems like Button nickles and dimes customers to keep coming back. As of now, I’ll be looking for an alternative mechanics to work on my Gladiator. It’s also SUPER annoying to keep sending any customer these surveys, one is plenty. Now since you’ve harassed me for a review for months, it’s not going to be the one you want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

Very helpful in answering my questions.

Very helpful in answering my questions. Although I haven’t been called back to get my shroud replaced that was supposed to be ordered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

Picked up dropped of service was amazing Everyone one

Picked up dropped of service was amazing Everyone one was kind and very helpful Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

It's a nice dealership and everybody is friendly and

It's a nice dealership and everybody is friendly and helpful. I would recommend it to people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

We received excellent care when purchasing our Jeep.

We received excellent care when purchasing our Jeep. Allan Windburn was very kind and helpful throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

Jada did a Fantastic job, happy with warranty work

Jada did a Fantastic job, happy with warranty work completed by button. Hope i have no more problems with my engine oil cooler !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

Everything went we)l except the girl forgot I was in the

Everything went we)l except the girl forgot I was in the waiting room. Waited longer than I should have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review, we're thrilled you had a good experience. Let us know what we can do to earn a 5 star!

Service done quickly and cleanly.

Service done quickly and cleanly. If you solicit a survey for me, I think it’s dumb for you to make me type 15 words. You should be glad that I’ve typed any lol.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!