Reviews
Shannon is OK.
Shannon is OK. Does her job service department is the worst I’ve ever seen in my life. They can’t fix anything and charge way too much for what Little they do.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your negative review with us! Please reach out to our service manager, Mari Whaley at mari.whaley@drivechariot.com for further information!
Michael was a great person to deal with on the purchase
Michael was a great person to deal with on the purchase of my new Grand Cherokee. All of the was very good as well.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're glad to hear Michael provided excellent service during the purchase of your new Grand Cherokee. We appreciate your feedback and hope you enjoy your new vehicle!
I’ve always had good service & customer service.
I’ve always had good service & customer service. Would highly recommend to others. Always satisfied.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support and recommendation! We're delighted to hear that you've consistently received great service and customer care. Your satisfaction means everything to us!
I didn't realize you needed to schedule oil changes now.
I didn't realize you needed to schedule oil changes now. Garritt fit me in and I was very thankful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad Garritt was able to fit you in and help with your oil change. We appreciate your understanding and look forward to serving you again!
Shannon does a wonderful job I like that they pick my
Shannon does a wonderful job I like that they pick my truck up at work
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive information. Shannon is great! Please let us know what we can do to receive a 5-star review next time!
The service was quick and kept me informed they did a
The service was quick and kept me informed they did a good job very nice people
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!
Jada always does a great job with customers and is always
Jada always does a great job with customers and is always very pleasant and helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!
Very nice and alwaysprompt.
Very nice and alwaysprompt. They either texted me or call me to let me know what was going on with my car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!
Nothing I requested to be fixed was fixed and this was
Nothing I requested to be fixed was fixed and this was the 2nd time my car was in the shop
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Please reach out to our service manager, Mari Whaley at mari.whaley@drivechariot.com for further information.
Every time I visit you the service is excellent,
Every time I visit you the service is excellent, professional, helpful and friendly. I can ask as many questions as I need and you find the answer for me plus is a place that I can trust and that makes a world of difference.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!