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Perkins Motor Plex of Mayfield

(200 reviews)
Visit Perkins Motor Plex of Mayfield
Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
(270) 804-4196 (270) 804-4196

Reviews

(200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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PERKINS Motor Plex is A+

Sean Pazin @ the Jackson location is STELLAR! I've bought 5 vehicles from him over the last few years. Always goes the extra mile. Perkins offers quality vehicles @ competitive prices. All vehicles get a thorough reconditioning prior to being offered for sale. Finally - THEY BRING THE CWR TO YOU! You need a ride contact Sean @ Perkins!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend

From out of town and skeptical to buy from a used car lot. However, the best car buying experience we have ever had! Great communication! Car was exactly as promised when DELIVERED! Youtube video was made and sent for review. The vehicle only had 1 key fob and they made the contacts to have another made and delivered 45 minutes away. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recommend over and over!!!

From day one I was please but it only got better! Coming from a person that will drive the same car forever because I hate the car purchase process and hassle..I am BEYOND satisfied with Perkins out of Paducah. They delivered the vehicle to me and also brought another for my daughter to text drive. Although initially not purchasing the car for my daughter we called back a couple days later stating she wanted it. No hesitation they brought it to her. The Tahoe we bought after only driving a couple time due to it being a second vehicle it started having fan issues. Upon calling Taylor he was more than willing to help. I took it to a dealership to see what issue was only to find out thermostat, battery and catalyst converter was bad…without skipping a beat Taylor was happy to help. I have NEVER had such amazing service! Will definitely be a returning customer! And my daughter loves her car also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Perkins staff in Jackson went above and beyond

Perkins Motor Plex in Jackson went above and beyond for my truck buying experience!! This is a Christian based business and the whole staff exemplified that! Steven was so friendly and helpful. He listened to to me when I told him what I was looking for and did an excellent job making sure I was completely satisfied with my purchase! There’s no car lot that made us feel as comfortable as they did! Best car buying experience of my life with customer service being number one! I absolutely love my truck!! Definitely recommend Perkins!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome dealership

We had a wonderful experience at this dealership with Sean our salesmen !! He was the best of the best ! We probably would not have bought the truck If it not would not have been for his attitude he is wonderful! Definitely intend on buying another vehicle from him soon!!! Give this guy a raise. He is awesome.!!! Mike french and tammy reed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Angry

I purchased a SUV from Perkins Motor, Gerardo Bartolo is the salesman. After a few days, I found that the address in the paper work is incorrect. I tried to contact Gerardo to fix it. It is very very painful experience. The first time I called Gerardo, he told me that he was going to update the address, and asked me to send correct address to him. I emailed him, and also text him. But I never got any feedback from him. The second, I called Gerardo, he told me that he need to discuss with his manager to see how to deal with this issue, after that he will call me back. Still, I never received any feedback. The third time, I called, another one answered my call. She recorded my name, phone number and my issues, then told me that “will follow up”. The same thing, that I never got any feedback. Stay away from this dealer, if you do have to go there, do your best to avoid “Gerardo Bartolo”.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Top notch, customer service!

Sean Pazin goes above and beyond every single time we are always treated like family. I have bought two vehicles from this guy #1 car salesman in the state of Tennessee!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast, professional customer service.

My experience working with Brian was just great. Buying a car can be stressful and overwhelming, however, this really was the smoothest process ever. Great customer and extremely accommodating to my busy schedule. I will definitely buy my next vehicle from Perkins. Thank you Brian!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2014 Chevy Tahoe LTZ Awesome ride!

Logan was awesome!! He helped us find a replacement car for the one that was totaled. He was sweet and took great care of us. The car was delivered to our house. We were so stressed and he made it easy.. Thanks Logan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Perkins knows how to do business!

Logan and Jayson took excellent care of me on my new Tacoma. Communication was on point from the first interaction to the last. This is now the only place I’ll be purchasing a vehicle from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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