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Parks Ford of Wesley Chapel

(3,396 reviews)
Visit Parks Ford of Wesley Chapel
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 409-9179 (888) 409-9179
Used (888) 409-9168 (888) 409-9168
Service (888) 522-3847 (888) 522-3847

Reviews

(3,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Ford of Wesley Chapel from DealerRater.

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Tanner was integral in my new car buying experience. I...

Tanner was integral in my new car buying experience. I was very happy with the whole process. Stephanie (in service) was extremely helpful ensuring the car was ready for us to take home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Satisfied customer.

I was instantly happy with Brandon Bikki's calm yet helpful approach when I arrived at Parks Ford. I was offered easy going assistance, not "targeted for another sale" like I experienced at other dealerships. I told Brandon what I was looking for and within minutes I was test driving exactly what I wanted. Going through the sales process was a breeze. This was the best vehicle purchase experience ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christine, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

GREAT Car Buying Experience

Purchased a new car today from Martel Witherspoon and I could not be happier. The car is beautiful and the experience working with Martel was easy. I appreciate his patience in answering my questions and getting me a great deal. I would highly recommend Parks Ford of Wesley Chapel and Martel Witherspoon as your sales consultant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Salesman and Customer Service

Purchased a new Ford Edge with Martel Witherspoon today. It was a great experience. Martel was knowledgeable, patient and personable. Overall it was a great day and I love my new car. The dealership and everyone I came into contact with were helpful. Robert Vido in their Finance Department worked with me as well, to get the best deal. I would highly recommend Parks Ford in Wesley Chapel and especially would recommend Martel Witherspoon for your car shopping needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words. We are happy to hear Martel took great care of you! We appreciate you choosing Parks Ford!

Satisfied customer!

I was instantly happy with Brandon Bikki's calm yet helpful approach when I arrived at Parks Ford. I told him what I was looking for and within minutes I was test driving the exact vehicle that I had wanted. Going through the steps of the sales process was a breeze. Brandon was knowledgeable, efficient, and kind. For all these reasons, I am the happy owner of an awesome new pickup truck. This truly was the best vehicle purchase experience ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joshua H did an amazing job from the start. I feel like...

Joshua H did an amazing job from the start. I feel like he worked very hard to get us a good deal on the Mustang we wanted. I highly recommend checking this place out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing service!

Joshua H did an amazing job from the start. I feel like he worked very hard to get us a good deal on the Mustang we wanted. I highly recommend checking this place out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words. We appreciate you choosing Parks Ford. We hope you enjoy your new vehicle!

Excellent 5 star service from Joshua.

Joshua is amazing!!!! If you’re looking to get a new or used car he’s the man with the plan. Very professional and will work with you to get what you want. Stop in and look, you will get a great deal on the car you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Angela, we appreciate your feedback of Joshua's outstanding service! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you for your business and we hope to see you again soon!

Great staff!

Friendly, knowledgeable staff. Worked hard to meet my needs. Will definitely use them again, and recommend them. Inventory was underwhelming, due to current situation, but still had plenty of options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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disappointing experience

I ended up not buying a vehicle there. My situation is a tough one but it is offensive when they low ball the value of your vehicle so much. Also the prices that they advertise online is not totally true. Make sure you read the fine print that says you get that price only if you qualify for all the rebates....you wont qualify. Also they like to play keep the key to your car tactic. Your key should be returned to you promptly after they do the appraisal.....not kept behind a desk and the sales man asking you "but if...." We shouldn't have to ask for our key and we shouldn't have to ask for it more than 3 times. If you can't work with us, just say so. I thought dealerships were hurting and trying to make sales and work with customers???? I guess not when you low ball trades and post not totally true "sale" prices online.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Dear Melissa, Thank you for visiting Parks Ford. It is unfortunate you left disappointed. We strive for customer excellence. If you would like to speak to one of our managers, please call us 813-907-7800. Best Regards, The Parks Ford Team