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Parks Ford of Wesley Chapel

(3,383 reviews)
Visit Parks Ford of Wesley Chapel
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 409-9179 (888) 409-9179
Used (888) 409-9168 (888) 409-9168
Service (888) 522-3847 (888) 522-3847

Reviews

(3,383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Ford of Wesley Chapel from DealerRater.

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Our new Escape

We were looking at two different vehicles when we came in. Robert Vido greeted us with the best of intentions and helped us identify the right vehicle. The management was friendly and delightful to deal with as well. We have bought many vehicles from Heritage, but Robert Vido exceeded all of our expectations and helped us understand all the new features that Ford had to offer. We did not feel pressured at any time. Thank you Parks Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the Great Review! It's Great to hear Robert took such great care of you! We appreciate your business and would like to say Thank you again! We look forward to seeing you for your first complimentary service! Best Regards, Jennifer Cofini Customer Relations

Pleasantly surprised

I've owned only Infinitis since 1993 and have been growing increasingly dissatisfied with both their service and product offering. tater recently have been told that numerous issues with my 2006 M35 were 'normal' I decided it was more than I could take and felt it was time to move away from them. I wanted a plugin hybrid (I really wanted a Tesla but that's out of my league) and after spending countless hours over a week or so I settled on at least taking a look at the CMax Energi. Parks Ford is about 3 miles from my house, as opposed to about 33 for the Infiniti dealer, and after setting foot in the dealership I knew this would be where I would buy my next car. I was greeted promptly by a salesman who was very friendly and courteous and after I told him what I was looking for he took me to a car and asked if I wanted to go for a test drive. This is totally unlike my experience at other local dealers who have made me feel like the invisible man when I've shopped for other vehicles over the years. They didn't have an Enegi on the lot but were able to get 1 the next day. The sales process was smooth, no crazy shenanigans and everything was explained and all my questions answered without them getting huffy or giving me the feeling they didn't know what they were talking about regarding the car or the financing. They have earned my business and I'll certainly be recommending them to everyone I know. The Energi is very impressive and perfect for my daily routine which includes 14 mile round trips to school and baseball 2 or 3 times a day. Coming from an M35, I was expecting a huge difference in quality and while there certainly is a difference in some of the materials (the leather isn't as soft other materials not quite the same quality) I wouldn't consider any of the materials cheap looking. Of course acceleration and handling can't be compared between the 2 vehicles but they aren't meant to be compared and I didn't buy the Energi for it's 0-60 times or cornering ability. I've gone about 200 miles and the fuel gauge is still above the Full line--this is the reason I got this car. Thanks again to everyone at Parks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the Great Review! We are so happy you enjoyed your buying experience here at Parks Ford! We appreciate you choosing us, and thank you again for your business! Enjoy your new vehicle! We look forward to seeing you for your first complimentary service! Best Regards, Jennifer Cofini Customer Relations

Enjoyed the experience of working with such a...

Enjoyed the experience of working with such a knowledgeable individual who listened to what exactly I was looking for and was able to find the right truck, Thank you for making this an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks for the nice review! We appreciate your business and Welcome you to The Parks Ford Family. Enjoy your new Truck! We look forward to seeing you for your first complimentary service! Stay connected with Parks Ford and like our Facebook page! Best Regards, Jennifer Cofini Customer Relations

Wow, it was just a great experience, they were friendly...

Wow, it was just a great experience, they were friendly and easy to deal with. I couldn't say one bad thing about this place at all. All the other dealerships may have more fanfare and silly gimmicks, these guys don't need it! You walk in and it feels very inviting and warm. You don't feel like you jumped into the Florida water during shark season like you do other places. This is how a dealership should operate, this is how customers should be treated and this is how everyone should get to purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for such a great review! We are so glad you enjoyed your experience here at Parks Ford. Welcome to the Parks Ford Family! Enjoy your new vehicle, and thank you again for choosing us. We look forward to seeing you for your first complimentary service! Stay connected to Parks Ford and Like our Facebook Page! Best Regards, Jennifer Cofini Customer Relations

My wife Wanda and I are very pleased with your dealership...

My wife Wanda and I are very pleased with your dealership .The people working there were friendly and worked very hard to see we were happy with the deal they gave us. Barryn Carlton was very friendly and knew what he was doing and it's people like Barryn that make customers want to come back when we want another car. Carlos Gonzales and Marco Persach worked very hard to make everything come together to make the sale. Keep up the good work and your dealership will be full of return costomers. William & Wanda Theobald

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the nice review! We appreciate you taking the time to share your experience with us! Thanks again for your business and we hope you enjoy your new car! We look forward to seeing you for your first complimentary service! Stay connected to Parks Ford and Like Our Facebook Page! Best Regards, Jennifer Cofini Customer Relations

My experience was a little confusing at first because it...

My experience was a little confusing at first because it seemed that there were different people I was dealing with over the phone but once I went to the dealership that problem was eliminated. Excellent experience Will Bozeman was a pleasure to work with. Financing process took a little longer then I would have preferred but the dealership saved me some money which I was very grateful for. I would recommend this dealership to any of my friends. I went into the dealership with the expectation that they were not going to honor what we discussed over the phone. I was very pleased to find they did honor the deal we made and I received a GREAT deal. I am very pleased with the experience and the car I purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the Great Review! You were in good hands with Will our Internet Manager. We appreciate you choosing Parks Ford, and thanks again for your business! Welcome to The Parks Ford Family! Enjoy your new vehicle! We look forward to seeing you for your first complimentary service! Stay Connected to Us, Like Our Facebook Page and Follow Us on Twitter! Best Regards, Jennifer Cofini Customer Relations

Very clean environment. The team members I worked with...

Very clean environment. The team members I worked with were very professional, educated about their product, and a pleasure to work with. They were exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! Welcome to The Parks Ford Family! We appreciate you choosing Parks Ford and Thank you again for your business! Enjoy your new vehicle! We look forward to seeing you for your first complimentary service! Stay connected to us, Like our Facebook Page and Follow Us on Twitter! Best Regards, Jennifer Cofini Customer Relations

my requested service date was met with the enthusiasm and...

my requested service date was met with the enthusiasm and service better than expected and included additional information that will allow better efficiency and operation of my vehicle and will ensure a longer expectation of pleasure. I was given literature and explained the information needed to assist me with more than what I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the nice review about our service department! It's Great to hear Will was so informative and exceeded your expectations. Feel Free to contact Will or our Service Team if any questions or concerns arise! Stay Connected to Parks Ford, Like Our Facebook Page or Follow Us on Twitter! Best Regards, Jennifer Cofini Customer Relations

We have bought several new cars and trucks, but this is...

We have bought several new cars and trucks, but this is the first time my husband felt really good about the purchase. Everyone we dealt with was very courteous and respectful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the nice review ! Welcome to The Parks Ford Family! We appreciate you choosing us and thank you again for your business. We truly hope you enjoy your new vehicle! We look forward to seeing you for your first complimentary service Stay connected with us, Like our Facebook Page or follow us on Twitter! Best Regards, Jennifer Cofini Customer Relations

I recently purchased a 2014 Ford Focus ST from this...

I recently purchased a 2014 Ford Focus ST from this dealership. I was very nervous since this was my first time purchasing a brand new car, and I wasn't quite sure what I wanted. I had a very specific budget and I also wanted a complete maintenance package. Over the last month, I had visited many different Ford dealers around the Tampa/Clearwater/St. Pete areas, and the staff at Parks Ford at Wesley Chapel were by FAR the nicest. Will was a fabulous salesman who answered all of my questions and patiently worked with me while I test drove what seemed like a million cars. The experience was very pleasant overall. I never felt pressured to purchase anything, and the finance team was willing to work with me on setting up a finance plan that was within my budget. I'm looking forward to taking my car there in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your new Focus ST! What an amazing car! We are happy to hear the whole experience was a good one for you! We certainly appreciate you choosing Parks Ford, thanks again for your business! We look forward to seeing you for your first complimentary service! If you haven't already Follow us On Facebook and Twitter and stay up to date with what's happening here at Parks Ford! Enjoy your New car! Best Regards, Jennifer Cofini Customer Relations