Damerow Ford

Always friendly and professional. Finished sooner than was expected. Kept informed all during my visit.

AWFUL!! If you want a Ford go anywhere but this dealership. They never answer their phones and if you ever need anything fix they "fix" it by adding more errors so you have to go back and spend more money. Im baffled with how I've been treated at this location.

George, Brian and Bryce are three of the coolest humans in the buisness, they did everything right to get me into the vehicle i wanted. I am so happy I went to Damerow Ford, I will definitely make the 2hr drive for my next vehicle to see them again !! THANKS GUYS AND THE NEW KID TOO

We came to Damerow Ford after I went to another Ford dealership, when I informed the salesman at the other dealership that I wanted the V-8 Coyote motor in an F150 - he stopped me and debated my decision for a good 15 minutes! At that point I knew I was not purchasing from the other dealership, having been in vehicle sales myself - I was always told ‘the customer is always right’; obviously this was only true if your purchasing thoughts line up with what they had at the dealership! We bought both a 2024 F150 XLT and a 2024 GT Premium Mustang: California Special. First I worked with Josh Sharpe, the guy was absolutely brilliant and awesome with his ability to make me feel comfortable in finding the right F150. Then he drove me home to show my wife a GT Mustang (although the car was wonderful, due to a recall - we couldn’t buy it) which she absolutely loved. Then General Manager Brian Ronstadt did an excellent job helping bring the Mustang from Southern California to Portland. We will take delivery next week! I can not say enough about these gentlemen; they did everything in their power to get the deals done and Brian gave us a beautiful loner Mustang GT Premium until the GT/CS arrives in town. To top it off, we get free gas on Brian’s (and Damerow’s) dime while we wait for that awesome Ford product from California (pun intended). Thanks Brian and Josh for getting everything right, we will be back the next time we’re ready to buy!

We came to Damerow Ford after I went to another Ford dealership, when I informed the salesman at the other dealership that I wanted the V-8 Coyote motor in an F150 - he stopped me and debated my decision for a good 15 minutes! At that point I knew I was not purchasing from the other dealership, having been in vehicle sales myself - I was always told ‘the customer is always right’; obviously this was only true if your purchasing thoughts line up with what they had at the dealership! We bought both a 2024 F150 XLT and a 2024 GT Premium Mustang: California Special. First I worked with Josh Sharpe, the guy was absolutely brilliant and awesome with his ability to make me feel comfortable in finding the right F150. Then he drove me home to show my wife a GT Mustang (although the car was wonderful, due to a recall - we couldn’t buy it) which she absolutely loved. Then General Manager Brian Ronstadt did an excellent job helping bring the Mustang from Southern California to Portland. We will take delivery next week! I can not say enough about these gentlemen; they did everything in their power to get the deals done and Brian gave us a beautiful loner Mustang GT Premium until the GT/CS arrives in town. To top it off, we get free gas on Brian’s (and Damerow’s) dime while we wait for that awesome Ford product from California (pun intended). Thanks Brian and Josh for getting everything right, we will be back the next time we’re ready to buy!

Brought my car in for service. Service went well, but I found out that their system automatically sends your information to the sales department. While waiting for news on my car, sales texted me to ask if I wanted to trade in my car for something "newer and nicer." If I wanted to sell my car, I would have contacted SALES and not SERVICE. So shady. When I complained to the service department, they confirmed that the system gave my information to sales, and that I was not the only service customer to complain.

Had a few problems with the finance and trade in. Still went well after all was done.

I bought a Mach E on Thursday and couldn't be happier with my experience! Chase Shank found exactly what I wanted and made the entire experience a breeze. My first electric car and leasing experience was 100/100

They don't stand behind the vehicles they sell. I paid out the nose for a used bronco sport with extended warrantee (purchased during covid), and the service department refuses to fix known problems that Ford has issued technical service bulletins for- while the vehicle is still under the regular warrantee. Supposedly they ordered the parts 5 months ago. Called to check in- oh, they didn't order the parts. They're just ignoring me and the problem with the car. The extended warrantee is literally worthless. Don't get me started on the issues with the reception. You ask a question, they don't respond - just transfer to an unidentified voicemail box. I think the parts and service departments must be at war, and the employees just punish the customers.

I highly recommend Perry at Damerow Ford to help you pick out your next dream car!