McRee Ford

I was in the market for a Ford Fusion Titanium Hybrid and was in contact with salesmen from all over the state of Texas. James Tillman sent me a quote, an out-the-door price, and never wavered from it. Because of his non-pressure style and being honorable to his word, I bought from him even though it meant flying from Dallas to Houston to seal the deal and pick up the vehicle. When I arrived, James went above and beyond by picking me up at the airport. We arrived at the dealership and he had already given my papers to the finance department to speed up the process as I needed to drive back to Dallas that evening. I inspected the vehicle and noticed that there was a door ding and a small scratch on the wheel well, both of which James had expediently fixed. No one there pressured me to purchase additional items and the finance part went smooth. When the deal was sealed, James took me to my new car and noticed there were dirty marks on the inside ceiling. He immediately had a crew clean it. Throughout the whole process, James was professional and very personable. I've done business with many car dealerships and salesmen in the past, and I can honestly say my experience with James at McRee Ford was a pleasant, refreshing change, and ultimately rewarding as I got everything that we had agreed upon as well as first-class service. Whether you live in the proximity of Dickenson, TX or not, I highly recommend getting your next vehicle from James Tillman at McRee Ford.

Provided me with transportation to work while servicing my automobile and provided clear information about what was required to complete the service.

I found what I wanted......The salesperson was honest with me. Had what I wanted and did not try to talk me into something I did not want.

Vehicle was pulled to front and ready to be driven upon arrival. Was not herded through like a bunch of cattle. Very light hearted and welcoming atmosphere.

that I was able to drop off the vehicle the day I called and had a rental for the duration

I made a mistake on the time the sales area opened and arrived before any sales people. The manager very kindly assisted me until a sales person arrived. After that, Steven Tubbs was great at trying to make sure I got exactly what I wanted. Once he found the package I wanted and we took it for a test drive, he proceeded to find me the color I wanted. He was cautious not to promise he could get it done that day, but he made it happen -- THAT DAY. I love my Sunset Ford Escape. Once it arrived, he gave me a tutorial on the features and invited me to call if I needed anything. True to his word, I called a couple of days later with a coffee spill and he helped to coordinate changing my Xzilon appointment to that day so that the stain would not set. Everyone was great.

The salesman, Robert Saxon. Robert Saxon, who came in on his day off really impressed me. Robert has done nothing short of going out of his way to make sure my buying experience was top shelf. I will recommend McRee Ford to my friends and anyone else in the market for a new or used vehicle. Every staff member could not have been nicer or more helpful.

Marvin checked me in quickly and explained everything to me. Corky did a fantastic job on my alignment - drives better than it ever has.

It was a relaxed visit to the Dealership for all with no pressure. The Salesman was a very clean cut young man who answered all my questions. He worked on aquiring the exact vehicle I wanted which he did find. It was a good experience.

I was in the market for a Ford Fusion Titanium Hybrid and was in contact with salesmen from all over the state of Texas. James Tillman sent me a quote, an out-the-door price, and never wavered from it. Because of his non-pressure style and being honorable to his word, I bought from him even though it meant flying from Dallas to Houston to seal the deal and pick up the vehicle. When I arrived, James went above and beyond by picking me up at the airport. We arrived at the dealership and he had already given my papers to the finance department to speed up the process as I needed to drive back to Dallas that evening. I inspected the vehicle and noticed that there was a door ding and a small scratch on the wheel well, both of which James had expediently fixed. No one there pressured me to purchase additional items and the finance part went smooth. When the deal was sealed, James took me to my new car and noticed there were dirty marks on the inside ceiling. He immediately had a crew clean it. Throughout the whole process, James was professional and very personable. I've done business with many car dealerships and salesmen in the past, and I can honestly say my experience with James at McRee Ford was a pleasant, refreshing change, and ultimately rewarding as I got everything that we had agreed upon as well as first-class service. Whether you live in the proximity of Dickenson, TX or not, I highly recommend getting your next vehicle from James Tillman at McRee Ford.