Reviews
Write a reviewWe really like Baum,s in Clinton,Il
Yes you folks are great. You helped Lou and I so much. Thanks to Scott and the team in your help with our car. We did great on the trip average gas 21 to 22 miles to gallon. The trav2010 . Thanks Scott For all your help. The Hansen
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lou, we sincerely appreciate your feedback. Each employee is a valued member of the Baum Chevrolet Buick team and we all strive to provide excellent service! We are happy to hear you had a good trip and look forward to seeing you again in the future. Thanks again!
Speedy Oil
Needed oil change once again and was able to get in right away with no problems. No problem to get done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience with us, Peggy! We are glad to hear that everything went smoothly and look forward to seeing you again.
Great customer service
The employees at Baum always go above and beyond to ensure I understand what they are doing to my car. I appreciate the friendly attitudes and prompt service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The whole Baum Chevrolet Buick team would like to thank you for this great feedback on your visit to our service department. We are happy to hear that you were pleased with your visit and hope to see you in the future. Thanks again!
Great service
Oil change, just an oil change. Oil change, just an oil change. Oil change, just an oil change. Oil change, just an oil change.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you from the entire Baum Chevrolet Buick Quick Lube team!
Always great service at Baum Chevrolet Buick
Traded a 2015 Chevy Tahoe for a 2016 Tahoe. Shawn Evans was our salesman and he did a great job explaining the new Tahoe and any changes/updates it had to offer. Would buy another vehicle from Shawn again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for setting time aside to let us know how we're doing, David. We appreciate the feedback and will be sure to share your comments with Shawn. Thanks again for choosing Baum Chevrolet Buick for your recent purchase and we look forward to seeing you soon!
friendly service
Baum experience is always very pleasant and employees are upbeat and friendly. I will continue doing business with them in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Valerie- It's great to hear that you were happy with our team and we'd like to say thanks for giving us this review! We look forward to working with you again in the future.
Great Service!
While it took several visits & 1 negative survey, the truck is now fixed. Baum went above and beyond on the last visit once truck was fixed, they test drove several times & it was full of fuel when it was returned. All at no charge to us as we had already spent $2000. This is the typical service we receive from Baum, we just had a rough time getting here, but we are completely satisfied at this point in time. Special thanks to Corey & his service team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your recent experience with us, Richard. Our team sincerely appreciates your business and, most importantly, your patience. At Baum Chevrolet Buick, we value our customers and we look forward to working with you again soon.
Will definetly buy another vehicle here
They are all very nice and helpful I've had several issues with our new Tahoe and they are awesome about helping me out
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review, Danny. At Baum Chevrolet Buick, we always strive for service excellence. Please let us know if we can do anything else and thanks again!
Oil Change
Great Customer Service, Convenient Hours, Courteous Staff, The only place I will let service my vehicles. Clean and comfortable waiting room
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephen, we would like to thank you for your kind words. Our entire service department will appreciate this feedback. Baum Chevrolet Buick prides ourselves on how we treat our customers and reviews like yours help us to make sure that we're meeting our standards. We look forward to seeing you for your next service visit!
The place to go!
Efficient, friendly, informative, and thorough service at the Quick Lube. This is the place to go for oil changes, tire rotations, and check-points on car maintenance!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wow, thanks for the kind words! We're thrilled that you had a positive experience and we look forward to seeing you again soon.