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Carver Toyota of Columbus

(2,657 reviews)
Visit Carver Toyota of Columbus
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 757-6854 (888) 757-6854
Used (888) 856-7810 (888) 856-7810
Service (888) 871-3307 (888) 871-3307

Reviews

(2,657 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carver Toyota of Columbus from DealerRater.

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Excellent Services !

Excellent Services !! Wonderful and very helpful team to deal with and Special thanks to Bryce Jones... Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Nick D.

Nick D. Listen to what I needed to complete a fair deal and purchase my new rav!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

EXCELLENT customer service and a GREAT sales team that

EXCELLENT customer service and a GREAT sales team that shows respect and understands a customers needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dishonest business practices

I was going to come in and buy a Toyota Rav4 hybrid. I checked there inventory, prices, and noticed the dealership added a dealership adjustment fee on top of the MRSP 3k-5k! I asked Josh Branum of Carver's and he responded other dealerships are doing as well up to 15k, but we are not price gouging like them. So I did a dealership search around me and there selling for MRSP with no adjustment. It shows how they lie and use dishonest business practices.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Prompt and courteous service.

Prompt and courteous service.Waiting room very comfortable. Would recommend Carver to anyone looking to buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Staff is so friendly and helpful.

Staff is so friendly and helpful. I spent less than one hour to buy a car. They provide me best customer service. Thanks Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone at the dealership has been very courteous and

Everyone at the dealership has been very courteous and knowledgeable when I’ve gone in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bad Experience with Carver Toyota in Edinburgh, IN

I had my 2003 Toyota 4 runner transmission changed just for preventative maintenance, there were no warning lights on the dash prior to bringing the vehicle in for service. After service I have 2 lights on the dash, VSC Trac and VSC off. Went back to the service desk and they told me they were on when I brought it in. I will not go back and I will never purchase a vehicle here. I’m upset about how I was treated.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer service was great but it is just sad there is

Customer service was great but it is just sad there is not a new car on the lot. It seems like a scheme to keep prices too high. The dealership said they are charging $5000 over sticker prices. I love the Camry it is my third one and was a 2022 with low miles. But no selection to speak of. I see more stupid commercials for Toyota every day than new cars. Why do you spend so much advertising with no cars. Just lower cost. But people were nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I've usually had good experiences with Carver Toyota.

I've usually had good experiences with Carver Toyota. But my last service was to check the battery holder. It took them 1.5 hours.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.