Reviews
Well the reason I gave two stars is because my car was
Well the reason I gave two stars is because my car was fixed but honestly the customer service was terrible and my car wasn’t looked at the day that was scheduled and The customer service rep I had never called me and I had to call them and few days to figure out what was going on and I never plan to take any vehicle back or buy from there car lot which is sad because I really like Toyota
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Drove up from Kentucky.
Drove up from Kentucky. Absolutely a professional dealership. Got me approved where no one else could. They will most definitely get my business again. Big thanks to Shea Fox he’s a great sales guy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The salesman was very pleasant and professional and
The salesman was very pleasant and professional and explained many features of the vehicle we were looking at. The financial representative was also very helpful and pleasant and professional
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
People friendly.
People friendly. Didn’t take very long to fix problem. Will go back again Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience at Carver Toyota was a pleasant surprise.
My experience at Carver Toyota was a pleasant surprise. Shopping for cars can be a frustrating ordeal, but that was not the case at Carver. Our salesperson, Claire, was forthright and friendly. She was happy to answer any and all questions, and seemed to go out of her way to make us comfortable with the process. When the time comes for us to buy another car, we'll be buying another Toyota from Carver.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You get appointment and what for they are not on time
You get appointment and what for they are not on time that’s why you have appointments
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
The salesman Tim is about the best part about this
The salesman Tim is about the best part about this dealership. I would recommend finding him and staying away from the rest of the salesmen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Friendly nice helpful service staff.
Friendly nice helpful service staff. Get you in and out in a very timely manner
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Carver Toyota and our sales rep Bryce Jones were
Carver Toyota and our sales rep Bryce Jones were excellent in helping us locate a Rav4 and securing it for us. We were in need of a car in a short amount of time and Bryce kept us up to date with the progress of the shipment. The sales transaction was quick and the staff was very pleasant, making our experience at Carver Toyota 5 star excellent!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Larry was awesome.
Larry was awesome. They were easy to work with and easy to talk to. They explained and listened to my needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car