Reviews
Horn Repair
1 of my horns was not working on my Ford Explorer. Repair was done under warranty. Originally I was advised repair would take up to 2 hours but it was repaired within 45 minutes. It was a great surprise. My horn sounds like it used to before it stopped working.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Michelle! - Dom the Owner
Ford F150
Radio would not work. Took it over twice. The fella that worked on the truck was great and finally figured out the problem. Very professional, yet friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your patience Sandra ! Some people would be upset we could not fix it the first time. I appreciate your response! - Dom the Owner
F 150
They treat me like family! Everyone is very friendly and they take time to explain everything
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oh thanks so much Bob. We try. - Dom the Owner
Repeat customer - very satisfied
This is the 4th vehicle I have purchased at Genesee Valley Ford. The reasons I keep going back are the excellent sales people, ease of the purchasing process, and the quality of the vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the help!
Went in to buy a new car. I worked with Ann. She was super helpful and very nice. I hope you guys continue to do great work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience.
Excellent sales process and delivery service. 10 out of 10. Took care of my rental car return right on premises. Perfect delivery. I recommend Jim and Genesee Valley Jeep without any reservation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Steve ! - Dom the owner
Car buying experience
Great experience!! Made the process easy, and a very friendly staff!! Grant was awesome to work with!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Tom ! Grant is a wonderful young man. I hope he will be with us for a long time. - Dom the owner
Car Buying The Way It Should Be
We just purchased our fourth vehicle from Genesee Valley (two vans and two Jeeps) and there is a reason why we keep coming back. They advertise that they are a "No Nonsense" dealership and it's true. There are no games, no gimmicks, non high pressure tactics. Just simple, straight forward and honest salesmanship. Plus, we've always received a good deal, and a fair trade-in value. It's definitely worth the 20 minute drive south of the city. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Bill! I appreciate your loyalty and taking the trip down here to see us. ? Dom the owner
Mrs Ann Marie Grattan
Great service and speedy! Always accommodating and service with a smile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Ann. We all like speedy don?t we? ? Dom the owner
Genesee Valley Ford
Genesee Valley Ford makes buying a vehicle so easy. Jason Jackson got me just what I wanted at Great price. I will always use them for all my Sales, Service and Parts needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Pete, I appreciate you taking the time to write and mention Jay ? Dom the owner