Skip to main content

Bob Johnson of Avon

(723 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–8:00pm
Saturday 9:00am–4:00pm 7:00am–8:00pm
Sunday Closed Closed
New (585) 301-4798 (585) 301-4798
Used (585) 438-6271 (585) 438-6271
Service (585) 438-6051 (585) 438-6051

Reviews

(723 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Gene see valley

We have bought our 2nd car here ade enjoy their service in the past.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks John - Dom the owner

2018 f150 supercrew 4x4

Great , they worked hard to find the truck we wanted and were very fair on the price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Mark. I appreciate the time you took to write this. ? Dom the owner

Morrison

My experience was great. I have been looking around for a new truck for a couple of Months, and had a pretty good idea of what I wanted. When I showed up at Genesee Valley I found The Truck that I wanted without any hassles. Sales Consultant Mike Privitera walked me through the process and in no time I had purchased a Hemi 1500 Ram Quad Cab. When I picked up The Truck Mike Privitera thoroughly walked me through all of bells and whistles that come with a brand new vehicle. Highly recommend Genesee Valley.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Bill, I know Mike really cares about his customers and tries to do a great job. I am glad you experienced this. ? Dom the owner

jeep rubicon

friendly customer service, immediate attention to my car buying needs!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Sheryl. Please give me a call sometime and let me know how we can make our service better that you would rank us as a five. I would like to know your thoughts. 226- 6000 ? Dom the owner

William Hynes

Had my car in 6 days out of 4 months. Once for a engine replacement. This is a brand new car with <6000 miles. I feel like you just wanted to get it off the lot and fix it as you go. I leased a new car so I wouldn’t have problems. I guess I was wrong!!!!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sorry, Bill, sometimes we try our best but cars are getting very complicated. Sometimes one is more challenging than others. Please rest assured that we try to fix it right the first time no matter what. We will try to do better. - Dom the owner

Genesee Valley Ram Sales Dept.

My sales experience was simple and straight-forward. Jim Spinelli explained everything so it was easy to understand what type of deal I was getting. When they say "No Nonsense", they mean it. Thanks Again Jim!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Scott Smith

Very Honest , No games even the owner shook my hand awesome people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Scott, it was great to meet you. ? Dom the owner

Another new car

Love doing business with them. No nonsense is correct.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent

Buying process was easy. I was able to bring my new car home the same day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Pacifica new to me.

Have dealt with Genesee Valley Motors for many years for both sales and service. Both top notch .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Marcia ! - Dom the owner