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Bob Johnson of Avon

(723 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–8:00pm
Saturday 9:00am–4:00pm 7:00am–8:00pm
Sunday Closed Closed
New (585) 301-4798 (585) 301-4798
Used (585) 438-6271 (585) 438-6271
Service (585) 438-6051 (585) 438-6051

Reviews

(723 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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oil change 45k miles

Just an oil change, correct filter oil and level, what more could one ask for...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Greg, we try to be as affordable and efficient as any of those fast-oil places. - Dom the owner

Genesee Valley Ford Review

I made an appointment online to have my oil changed. They sent at least 3 emails to confirm my appointment. When I got there, my car was taken in right away,. I was told how long to expect the appointment to take. I waited in the (very Nice) waiting room and a tech came in to tell me that my car had a refcall on it and that they would fix it then if I wanted. They were thorough and the car was ready earlier than expected. I was given a printout of everything they had done and when I should bring my car in again for the next oil change. Everyone was so nice and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Genesee Valley Ford

Great service , they are very pleasant and patient with you. Explain everything and go the extra mile to make a sale that will benefit the customer more than themselves. Worked with Dave Fountain. He was awesome , made a dream come true for us. As far as service goes, same thing. Thank you to all at Genesee Valley Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Staff, Awesome Service

Very kind and helpful -- we had to bring in two cars at the same time for "The Works" -- we dropped one car off the night before the appointment -- they were able to get it in right away and back to us the same night -- letting us drop off the second car for the next day. Steve and Don are always so kind and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lockout? No problem

Needed a key fob replacement. Quick and courteous service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good job !

Easy transparent lease process. Friendly, helpful staff. Very nice information session on the features of the new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Service

My appointment was on time and they added a inspection.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Genesee Valley Ford is number one in my book.

As always Don Christoff and his crew at Genesee Valley Ford are always first rate. I am very happy with my service on my 2001 Mustang.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Top notch service!

Very accommodating to my crazy work schedule. Always kind and courteous. They always get me in on my scheduled time and get me out quickly when I come for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Leased 2017 Escape

Our lease was up on our 2014 Escape so we were looking to replace it and they found exactly what we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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