Reviews
oil change 45k miles
Just an oil change, correct filter oil and level, what more could one ask for...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Greg, we try to be as affordable and efficient as any of those fast-oil places. - Dom the owner
Genesee Valley Ford Review
I made an appointment online to have my oil changed. They sent at least 3 emails to confirm my appointment. When I got there, my car was taken in right away,. I was told how long to expect the appointment to take. I waited in the (very Nice) waiting room and a tech came in to tell me that my car had a refcall on it and that they would fix it then if I wanted. They were thorough and the car was ready earlier than expected. I was given a printout of everything they had done and when I should bring my car in again for the next oil change. Everyone was so nice and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Genesee Valley Ford
Great service , they are very pleasant and patient with you. Explain everything and go the extra mile to make a sale that will benefit the customer more than themselves. Worked with Dave Fountain. He was awesome , made a dream come true for us. As far as service goes, same thing. Thank you to all at Genesee Valley Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Staff, Awesome Service
Very kind and helpful -- we had to bring in two cars at the same time for "The Works" -- we dropped one car off the night before the appointment -- they were able to get it in right away and back to us the same night -- letting us drop off the second car for the next day. Steve and Don are always so kind and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lockout? No problem
Needed a key fob replacement. Quick and courteous service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good job !
Easy transparent lease process. Friendly, helpful staff. Very nice information session on the features of the new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Service
My appointment was on time and they added a inspection.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Genesee Valley Ford is number one in my book.
As always Don Christoff and his crew at Genesee Valley Ford are always first rate. I am very happy with my service on my 2001 Mustang.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Top notch service!
Very accommodating to my crazy work schedule. Always kind and courteous. They always get me in on my scheduled time and get me out quickly when I come for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leased 2017 Escape
Our lease was up on our 2014 Escape so we were looking to replace it and they found exactly what we were looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase