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Bob Johnson of Avon

(723 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–8:00pm
Saturday 9:00am–4:00pm 7:00am–8:00pm
Sunday Closed Closed
New (585) 301-4798 (585) 301-4798
Used (585) 438-6271 (585) 438-6271
Service (585) 438-6051 (585) 438-6051

Reviews

(723 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2012 Toyota Yaris

Looking for a used car for my son to purchase and saw this on Cars.com. The car was in excellent condition, he test drove it, made a deal with used car manager to purchase and take it with us since we lived two hours away. Dealer took care of all the details while we had lunch in the area, and my son drove the car home while I followed him. Very nice dealership to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr Carl Gibson

I leased a 2014 escape the service was great and everyone was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

"Nice" is a wonderful compliment! Thanks- Dom the Owner

Review on Genesee Valley Ford - Larry Temperato

I have bought two Ford 150 trucks from Genesee Valley Ford within the pass six months. One was for a company truck (ESL Federal Credit Union) and the other was for my own personal use. Both times my experience working with the sales team ( Deb Robinson and Larry Temperato) was great. There was no pressure and both made me feel very relaxed during the entire process. When I went to buy my personal truck, I thought I know what I wanted in regards to buying an F250, but Larry asked me the right questions and helped steer me in the right size vehicle. He didn't try to up-sell me to a more expensive truck, but instead, he sold me a truck that met my needs. I appreciate Larry's knowledge and experience of trucks and his willingness to take the time to work with understanding my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your post! I am told that detailed reviews mean a lot to a business. You show something I am proud of, the fact that our people have the desire to put you in the right vehicle, not the one we would make the most money on . Thanks Dennis

Service and waiting facilities top quality!

I waited for the service and it was done in a timely manner. Your waiting area is clean and comfortable and I will continue to use it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2017 Ford Fusion Purchase

We were very satisfied with our experience at Genesee Valley and Dave Fountain in particular. Dave worked out a very good and affordable deal for my wife and I. We have purchased four cars from Dave and he has been extremely helpful on each buy. As you might expect, our next purchase will be from Genesee Valley and Dave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best place to look for a vehicle!

I have bought and serviced my f150 here, I have never had a problem. If you have a question they will answer and not give you the run around! When I bought my truck the process wasn't like other places where they try and push you into something you don't want, they let you roam free in the yard to look at whatever you please. I defiantly recommend genesee valley Ford to anybody if you want a smooth no pressure atmosphere and quick and flawless buying process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GENESEE VALLEY FORD/ MY 2016 FOCUS LEASE.

YOU GUYS ARE AWESOME......WILL NEVER GO ANY PLACE ELSE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

So kind of you! Thanks Kathryn - Dom

Never any grief!

Have had a few repairs done thete. Both times work came in under esyimaye. Have never felt pressured or felt I was being ripped off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Martin ! Our goal is to deliver value without under repair. I appreciate your review- Dom the owner

Meet the owner

I went to get a car and all sales people were busy, the owner asked me into his office and then introduced me to his sales manager to help me complete my purchase. I dare you to talk to the owner or have the sales manger sell you a car down on the car strip. Thanks Dom and Kim for the GREAT experience. I have never been more impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional service

I had a tire replaced in the fall prior to storing for the winter. It had a very slow leak that was not detected until spring and they tool care of it no questions asked. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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