Reviews
Tom McDonald
Working with Betty is always a good experience. She is very knowledgeable about the vehicles & she is so much fun to work with. We have bought vehicles from her before & will continue to & have recommended her in the past & will continue to in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Genesee Valley Ford is a great place to purchase a new vehicle and then a greater place to have your vehicle serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Genesee Valley Ford
The people at Genesee Valley Ford in Avon, NY, are efficient and friendly. This is my 3rd lease through them with their sales rep, Betty. She goes above and beyond to make your experience pleasant!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Betty rocks! Thanks Terri !
Tom C.
The Sales Rep - Deb , for was very nice and helpful. No pressure - just information and answered questions
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deb is "no-nonsense" ! Thanks!
Mary_R54
We are a return customer..so that says it all! We find friendly staff and always good with there customer service, you feel like family when we go in , weather you go in for service or to buy.?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Mary!
Genesee Valley Ford
Always get great service. Needed a new tire they had the right size in and out quick!! Service people always friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Buying Experience
Positive experience, with a friendly sales associate who made the deal I wanted possible. I would go back again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vehicle maintenance
Fast and reliable service ..................................
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2017 Ford Escape
My Salesperson Larry was great It's what I like about buying fro Genesee Valley no Dealing just a price a car and your done
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, we try to make it simple! I am glad you are happy! - Dom the owner
Service is excellent!
I never thought I would buy a Ford but here I am 120,000 miles later! My 2012 Ford Focus has exceeded my expectations. Other than maintenance (and that has been very little), there has been no needed repairs. There was a recall....Genesee Valley Ford got me in within a week & had the repair done in 1 day! I would not hesitate to purchase from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase