Reviews
Owner
smoothe and seemless, work was done quickly and I was consulted along the way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
What are the options?!
Prompt and efficient! I appreciated the team approach to complete service on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2016 ford focus oil change and inspection
great customer service at the service counter, especially a special thanks to WAYNE PORTEUS for excellent support.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, I'll let Wayne know , he is a great guy - Dom the owner
Genesee Valley Ford is number one in my book.
I took my 2014 Ford explorer into have the problem with the black screen for the my Ford touch repaired. With the vehicle being only 3 years old I thought Ford Motor Company would cover the repair. I found out that Ford will not and It will cost me about 700.00 to replace their defective part. I also found out that this problem has a long history of failure on several Ford models since 2011. But my experience with Don Christoff and his staff was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Genesee Valley Ford is number one in my book.
Don Christoff and his staff do an excellent job. I am always very pleased with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Genesee Valley Motors
Fifteen thousand mile service. In and out in under an hour. Clear and concise report on what was done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service of 2015 F 150
Brought F-150 in for minor warranty Repairs. Drop Vehicle at 230 PM and it was not looked at until 1 PM the following day.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
So sorry George, we got a tad backed up there, you know how it goes. We will try to keep you in the loop better the next time. - Dom the owner
Bob Brown
Great sales reps. I have had Excellent service on my 2016 F-150
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Genesee Valley Ford review
Overall a good experience. Pros: Seems to follow their slogan(no non sense) Quick and easy buying process Friendly Patient Able to assist well Upfront Gave us good options and possibilities for both payments and cars Cons: Very little movement on prices Some sales reps could be a little more knowledgeable on features of the car Limited inventory when we attended (colors options) Overall a good car buying experience they took the time to explain things and worked closely with me and would recommend to anyone.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Ryan for the constructive criticism! As for the price movement, we try to give you a great price with a minimum of going back and forth sometimes it may seem like we are not moving much but we don't hit you with a high price only to negotiate down like some other dealers. I appreciate your input - Dom the owner PS We don't sell that silly electronic rustproofing either ! H
2013 F-150
The process was fast and courteous. very happy with this truck at this time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks! - Dom the owner