Reviews
Genesee Valley Ford
Fast and friendly service at GVF. I love my F150!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Genesee Valley Ford
Oil change. Quick !. set appointment for Monday to check noise in shocks/springs, and break grind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Dealer
Did a great job with my inspection I could not be anymore than I am now
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
What a Dumb A question
very good service. Just the poor grade of windshield washer fluid that freezes the system at temps less than 25 degrees or less leaves me with no fluid to clean my windshield.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Car serviced
Timely and great to have later hours after work for a 15,000 mile oil change and check-up. Got in and out quickly, price with online coupon was great for the service needed
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brett, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
Always great service
Always a great experience at Genesee Valley Ford. Never even change my own oil anymore, because they offer such a great deal on the works package.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Repair and inspection
Always receive great customer service. Appointments always made at customers convenience. Staff always pleasant. All work performed whether it is a repair or maintenance is explained in detail.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ford F150 tires
Every part of the work I asked for was done beautifully. However, when I got to the desk to pay for the new tires I had put on, the service writer said that they always recommend an alignment after putting tires on. Why wouldn't he have suggested that BEFORE they took the truck in. I may have said as long as you have it in there, do an alignment. Now i would have to schedule another time to come back. Just a suggestion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Repeat Service
Excellent as usual. Quick and easy. Took good care of my daughter and her car.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Satisfied Buyer and Service Customer
Time was lengthy for an oil change and tire rotation conpared to Monro.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase